Edit by SBR: The player received his payout on April 20.
Request for payout (via wire) made & then processed on 22/03/2017. Advised it takes 10-15 business days. Today is the 16th business day & still no money has been received. I have sent in bank statements proving no money has been received. Not sure what else I can do? It's totally unfair. I've asked them to provide the detials I enters whilst paying out to be confirmed & they won't do it. On the phone they've advised me to not be alarmed and said they're doing all they can to get the money to me. It doesn't seem the case at all though. Tomorrow will be 17 business days since payout was processed. It's a fairly big chunk of money, $680. Can anyone advise of similar stories especially related to wire payouts