1. #1
    blix177
    blix177's Avatar Become A Pro!
    Join Date: 09-20-08
    Posts: 1,520

    At betpheonix do you always deal with the same CS?

    Just wondering...Do you guys always deal with the same agent/CS when you guys chat or call in to BP? I personally call for the same person because she handles all my problem, and when there are free offers she calls me up. I would put the name, but saw SBR mod removes names, so no names here.

  2. #2
    SBR Lou
    SBR Lou's Avatar Become A Pro!
    Join Date: 08-02-07
    Posts: 37,863

    Quote Originally Posted by blix177 View Post
    I would put the name, but saw SBR mod removes names, so no names here.
    That's not accurate.

    The thread that had names & locations edited was in regard to non postup play, and contained details that SBR doesn't wish to host. You're more than welcome to give a shout to your favorite customer service clerk at any sportsbook.

  3. #3
    penguin
    penguin's Avatar Become A Pro!
    Join Date: 12-04-09
    Posts: 150

    I don't typically request the same CS rep but I tend to get the same one when I log in...usually Kathy. I find that all of them have been pretty helpful (for the most part).

  4. #4
    spartangreen
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    Join Date: 11-25-09
    Posts: 3,807
    Betpoints: 479

    i usually use live chat, have had no problems at all. Great Soccer book for me.

  5. #5
    tltaylor89
    FVn=S(1+c)n
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    Join Date: 06-19-09
    Posts: 19,610

    My account manager is Larry you get a personal one the day you sign up their

  6. #6
    Stumpage
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    Stumpage's Avatar Become A Pro!
    Join Date: 09-21-05
    Posts: 2,905
    Betpoints: 13676

    I always seem to get the same CS..."Kristi" I believe, but I haven't been on in a while. Anyway, she was/is excellent.....

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