1. #1
    benji2501
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    PINNACLE, do you know what technical service means ???

    I'm fed up with these hundreds of deconnexions per day on Pinnacle !!! How possible is it that such a book offers such a bad technical service?? Even on the worst bookmakers that exist technical departments work better than Pinnacle's one ! Deconnexions and deconnexions again, every day, and they don't do anything to fix that issue ! I would even say that problem is worst and worst ! There's a day one should think of downgrading Pinnacle: ok they offer great odds and transactions are very quick with Pinnacle, but there always are technical issues on their website, and their live betting offers are among the poorest of the bookmakers (how many times did they announce a match available for live betting...and finally no live betting...). So, to sum up, wake up Pinnacle and stop these parmanents deconnexions !!!

  2. #2
    chilidog
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    I wish Pinny had better live betting, they're pretty bad with it, but I never have any of these disconnection issues you're talking about.

  3. #3
    dealer wins
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    They do have more site issues than most books. And why do they insist on logging you off after an hour. If I want to log off, I will press LOG OFF ffs drives me mad!

  4. #4
    jim
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    my pph logs me off after 10 minutes, so pinnacle's no traffic logoff is not a problem.

    there are numerous ''stalls'' at the site, out of the blue, but they are generally rectified in a minute or two.

    still can't think of a better site.

  5. #5
    SBR Forum
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    Quote Originally Posted by benji2501 View Post
    I'm fed up with these hundreds of deconnexions per day on Pinnacle !!! How possible is it that such a book offers such a bad technical service?? Even on the worst bookmakers that exist technical departments work better than Pinnacle's one ! Deconnexions and deconnexions again, every day, and they don't do anything to fix that issue ! I would even say that problem is worst and worst ! There's a day one should think of downgrading Pinnacle: ok they offer great odds and transactions are very quick with Pinnacle, but there always are technical issues on their website, and their live betting offers are among the poorest of the bookmakers (how many times did they announce a match available for live betting...and finally no live betting...). So, to sum up, wake up Pinnacle and stop these parmanents deconnexions !!!
    Thanks for your feedback on Pinnacle Sports. What happens when you experience a disconnection - a log-out, white page, etc?

  6. #6
    hinkel
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    Quote Originally Posted by SBR Forum View Post
    Thanks for your feedback on Pinnacle Sports. What happens when you experience a disconnection - a log-out, white page, etc?
    exactl that

  7. #7
    benji2501
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    yes that's it, log-out, white page with most often that message in the top left hand corner: "not found (error to origin)". But i doubt their technical dept can do something to fix it, the weakest technical dept i've ever experienced !

  8. #8
    dealer wins
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    I get many "not found - error to login in" errors every week.

    But since today they log you out after 30 minutes, which is going to drive me mad. 2 hours should be the MINIMUM, and I would prefer 12 hours please Pinnacle!

  9. #9
    benji2501
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    Do you mean that's not technical issue and Pinnacle voluntary logs customers out after 30 minutes???

  10. #10
    larco15
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    12/16/2015
    11:10 AM
    All wagering has been temporarily suspended. Sorry for the inconvenience.

  11. #11
    benji2501
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    indeed, another one technical issue that unfortunately too often occurs, and that can make one lose much money (when one needs to place a bet shortly and suddenly discovers wagering is temporarely impossible!). PInnacle...as always...

  12. #12
    hinkel
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    now it is fixed (forced log out) but the error Messages (a white Page) isn`t fixed. Probem is existing for months
    Last edited by hinkel; 12-18-15 at 02:57 AM.

  13. #13
    jjgold
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    They are not a big operation any longer

    Small work force also

    Still an A+ book though

  14. #14
    PassTheDutchie
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    Quote Originally Posted by jjgold View Post
    They are not a big operation any longer

    Small work force also
    That is funny jj.

    maybe define what you refer to when you talk about operation: staff, office locations, handle, etc?

    same for small workforce, not sure what you think is small.
    Last edited by PassTheDutchie; 12-19-15 at 08:06 PM. Reason: exclamation mark changed for question mark

  15. #15
    jjgold
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    Quote Originally Posted by PassTheDutchie View Post
    That is funny jj.

    maybe define what you refer to when you talk about operation: staff, office locations, handle, etc?

    same for small workforce, not sure what you think is small.

    They banned many countries so volume way down

    Spreads not as tight either..when a $500 bet can move a pinny line you know the massive volume is just not there like it use to be

  16. #16
    PassTheDutchie
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    Quote Originally Posted by jjgold View Post
    They banned many countries so volume way down

    Spreads not as tight either..when a $500 bet can move a pinny line you know the massive volume is just not there like it use to be
    Most countries they give up on, is not worth their trouble. Uk being the exception.

    now ur talking mayor us sports, that is not where their growth is.

    Also, if you know how their line movement system works, than you know the amount it self does not mean that much. It's the amount in relation to the max wager in relation to how your account is ranked.

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