Hi there
I have played two football matches today in Ladbrokes
The one which ended shorter than the other my bet have won .
The second match ended later and my bets have lost
After looking my account status i found out that ladbrokes have kept my winning bet pending even after 2 hours after the mats ended.
Instead my lost bets were imediately written in lost status
And imagine iam losing over 1000 euro in my account
In the chat look what is their silly excuse trying to steal me money.
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Thank you for contacting Ladbrokes. We will be with you shortly.
AGENT: Welcome to Ladbrokes Live Chat. How may I help you? We appreciate your feedback – please CLICK HERE at the end of your chat session if you have a spare moment.
ME: i have an open bet
ME: still open
AGENT: Okay how can I help?
ME: i have an open bet
AGENT: Okay so how can I help?
ME: are u there
ME: the mats has ended
ME: and the bet is still open
AGENT: Okay can U have the bet number please?
ME: 0000615
AGENT: Thanks
AGENT: One moment please.
AGENT: I will forward that to be sent to the bet settlement team.
ME: i ll wait here
ME: is it going to take long ?
Sports Azzie: I am afraid I am unsure, they will settle its too much money for me to settle
ME: whoever settles its your choice .i want to see the money in now .
ME: i lost 2100 euro before a minute
ME: and now i have won and wont to see the winnings
AGENT: I am sorry but as advised, it musts be sent to the settlement team, I can't settle that amount
ME: i have lost 2100 .send this to the settlement team and pay my winnings instead
ME: what you thinkj of this ?
AGENT: pardon?
ME: i said i have a better idea .send the bets i lost to the settlement team .and pay the bet i won now .
ME: why dont you send the bets i have lost 2100 to the settlement team as well?
AGENT: Because the bets lost
ME: ok then . then pay the bet that has won now
AGENT: I have forwarded it to the settlement team
AGENT: To settle.
ME: why then do you send the bet that has won to the settlement team.
ME: i am still here and the bet has not been settled
AGENT: Because I do not have permissions to add the money its too high
ME: and the mats has ended way longer than the mats that i have lost the 2100
AGENT: I am going to close this chat as I have informed you that I have forwarded this to be settled
AVOID these thiefs a they have become of the biggest thiefs denying paying when your bet wins making it pending and settling imediately as lost when you lose .
Bookies becoming thiefs _LADBROKES