Please avoid Superlenny Sportsbook/Casino - my experience with them indicates thay are a SCAM.
I opened an account with a £40 Deposit - placed a few bets and ended up with a £200 balance so
i requested a withdrawal.I heard nothing for weeks and then sent the normal ID docs off-still no
payout-after 2 weeks i finally got a response - they wanted to do a telephone verification-they
then took a further 2 weeks lying saying they had tried to ring-they hadnt as my phone records
prove.
Finally i got a call and was assured the withdrawal would be paid out as a matter of urgency.
The next day i received £40.After chasing the balance for a Week i was finally informed by MGA
the regulatory body that i had failed the telephone verification due to "fraudulent activity" - i was
distraught as they refused to pay the £160 balance.
After 15 emails requesting how on earth i failed the telephone verification - i have received nothing.
Please be warned - Avoid this Book like the plague as if they can confiscate £160 without giving a
reason what do you think they will do with any large Casino Payouts.
What i find particulary bemusing is that i have not received any communication from Superlenny
Sportsbook i was informed by MGA Regulatory Body-it makes one wonder if the two are working
together and in cahoots.
Regards
Leanne