1. 05-22-15 10:24 PM #1
    blackbox
    Update your status
    blackbox's Avatar Become A Pro!
    Join Date: 02-28-08
    Posts: 1,413
    Betpoints: 3229

    Heritage down

    iS THERE A MIRROR SITE? Been down for a little while. Thanks.
    Reply With Quote Reply With Quote
  2. 05-22-15 10:31 PM #2
    incali
    incali's Avatar Become A Pro!
    Join Date: 09-15-11
    Posts: 44
    Betpoints: 468

    Quote Originally Posted by blackbox View Post
    iS THERE A MIRROR SITE? Been down for a little while. Thanks.
    Heritage too? Justbet has also been down for a bit tonight...
    Reply With Quote Reply With Quote
  3. 05-22-15 11:06 PM #3
    blackbox
    Update your status
    blackbox's Avatar Become A Pro!
    Join Date: 02-28-08
    Posts: 1,413
    Betpoints: 3229

    Thanks Heritage-- gl all / up and great as ever,
    Reply With Quote Reply With Quote
  4. 05-22-15 11:31 PM #4
    ehp6737
    ehp6737's Avatar Become A Pro!
    Join Date: 12-11-08
    Posts: 4,185
    Betpoints: 32

    Down for me. Mirror site down as well.
    Reply With Quote Reply With Quote
  5. 05-22-15 11:52 PM #5
    Laz
    disconnected
    Laz's Avatar Become A Pro!
    Join Date: 03-08-09
    Posts: 633
    Betpoints: 31

    Down. What is mirror?
    Reply With Quote Reply With Quote
  6. 05-23-15 12:12 AM #6
    incali
    incali's Avatar Become A Pro!
    Join Date: 09-15-11
    Posts: 44
    Betpoints: 468

    ...
    Last edited by incali; 05-23-15 at 12:25 AM.
    Reply With Quote Reply With Quote
  7. 05-23-15 12:56 AM #7
    Conqueror
    Conqueror's Avatar SBR PRO
    Join Date: 12-08-13
    Posts: 16,130
    Betpoints: 5712

    Quote Originally Posted by ehp6737 View Post
    Down for me. Mirror site down as well.
    Where's the mirror site?
    Reply With Quote Reply With Quote
  8. 05-23-15 01:00 AM #8
    blackbox
    Update your status
    blackbox's Avatar Become A Pro!
    Join Date: 02-28-08
    Posts: 1,413
    Betpoints: 3229

    Darn- down once again-- never know for sure - so be it.
    Reply With Quote Reply With Quote
  9. 05-23-15 01:43 AM #9
    incali
    incali's Avatar Become A Pro!
    Join Date: 09-15-11
    Posts: 44
    Betpoints: 468

    must be 'maintenance' night for the books...
    Reply With Quote Reply With Quote
  10. 05-23-15 05:27 AM #10
    unluckysob
    unluckysob's Avatar Become A Pro!
    Join Date: 05-21-08
    Posts: 1,525
    Betpoints: 12702

    down for me
    Reply With Quote Reply With Quote
  11. 05-23-15 05:50 AM #11
    dogman
    dogman's Avatar Become A Pro!
    Join Date: 11-28-05
    Posts: 506
    Betpoints: 10911

    down here
    Reply With Quote Reply With Quote
  12. 05-23-15 06:43 AM #12
    LT Profits
    LT Profits's Avatar Become A Pro!
    Join Date: 10-27-06
    Posts: 90,963
    Betpoints: 5179

    Down as are all mirrors and mobile
    Reply With Quote Reply With Quote
  13. 05-23-15 07:10 AM #13
    Rollins08
    Rollins08's Avatar Become A Pro!
    Join Date: 04-20-07
    Posts: 1,337
    Betpoints: 295

    This is a pretty long outage. Did they advertise any planned downtime? Just strange the backups are down also.
    Reply With Quote Reply With Quote
  14. 05-23-15 07:32 AM #14
    LT Profits
    LT Profits's Avatar Become A Pro!
    Join Date: 10-27-06
    Posts: 90,963
    Betpoints: 5179

    Main site back up for me, just put plays in without problems
    Reply With Quote Reply With Quote
  15. 05-23-15 07:38 AM #15
    dbnmln
    dbnmln's Avatar Become A Pro!
    Join Date: 10-30-07
    Posts: 804
    Betpoints: 7

    Site comes up, can't login.
    Reply With Quote Reply With Quote
  16. 05-23-15 07:38 AM #16
    John Dough
    John Dough's Avatar Become A Pro!
    Join Date: 09-21-05
    Posts: 1,785
    Betpoints: 10136

    Quote Originally Posted by LT Profits View Post
    Main site back up for me, just put plays in without problems
    It has briefly come back up for me a couple times only to go down again.

    Based on past history, I'm sure Heritage will go above and beyond to rectify the situation ASAP. Hope everyone realizes this hurts them way more than it hurts us.
    Reply With Quote Reply With Quote
  17. 05-23-15 07:40 AM #17
    LT Profits
    LT Profits's Avatar Become A Pro!
    Join Date: 10-27-06
    Posts: 90,963
    Betpoints: 5179

    I am still logged in and now scared to log out. I am navigating fine, will update next time I place a bet.
    Reply With Quote Reply With Quote
  18. 05-23-15 07:40 AM #18
    dbnmln
    dbnmln's Avatar Become A Pro!
    Join Date: 10-30-07
    Posts: 804
    Betpoints: 7

    5 figures for sure in losses for being down, potentially 6.

    Heritage has the best customer service in the biz. From past experience, they have been good to their customers.
    Reply With Quote Reply With Quote
  19. 05-23-15 08:35 AM #19
    bubba
    bubba's Avatar Become A Pro!
    Join Date: 09-29-05
    Posts: 2,432
    Betpoints: 8458

    an email when they realize there is an issue or prior warning if they knew about it would have gone a long way. not having 24 hours customer service is fine, but at least change their message on phone to acknowledge the situation. its pretty bad service
    Points Awarded:

    kaliboyz gave bubba 1 SBR Point(s) for this post.
    Reply With Quote Reply With Quote
  20. 05-23-15 09:14 AM #20
    LT Profits
    LT Profits's Avatar Become A Pro!
    Join Date: 10-27-06
    Posts: 90,963
    Betpoints: 5179

    Confirmed working fine for me. I got kicked out for inactivity but was able to log back in and place a bet without any issues. I am in PA for what that's worth.
    Reply With Quote Reply With Quote
  21. 05-23-15 10:28 AM #21
    ehp6737
    ehp6737's Avatar Become A Pro!
    Join Date: 12-11-08
    Posts: 4,185
    Betpoints: 32

    Can get in now, but went 10 hours straight where i couldnt. Mirror site was also inaccessible during that time, but also seems to be up now.
    Reply With Quote Reply With Quote
Top
« Previous Thread | Sportsbooks & The Industry | Next Thread »