1. 01-17-15 03:06 PM #106
    relaaxx
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    Quote Originally Posted by KRIT View Post
    Blessing in disguise. Would have bet KSt, who is gettin ran right now.

    As as much as everyone is complaining in here, heritage probably saved a lot of people money.
    most here will be saying how much they would have won hoping heritage will toss some free play their way. don't see why anyone thinks they deserve something because they had tech issues. anyone ever get compensated from any other business when there was some sort of a delay in service. cable-electric-water-phone service-internet provider.
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  2. 01-17-15 03:14 PM #107
    Duckshit
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    Still can't get in!
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  3. 01-17-15 03:14 PM #108
    jeffy777
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    Alot of businesses will absolutely compensate you in some form if it's an issue on their end. I own a business myself and if a customer has an issue due to an issue on our end I wouldn't even bat an eye on some form of compensation. It's just good practice and helps you retain said customer.
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  4. 01-17-15 03:21 PM #109
    bobtoma
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    Down again
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  5. 01-17-15 03:21 PM #110
    StayGolden
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    back to being down
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  6. 01-17-15 03:22 PM #111
    kaliboyz
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    Thank you for $500 free play compensated on *UTEP* that I told you I would have won if your site not acted up. LOL F*CKING SBR people.
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  7. 01-17-15 03:23 PM #112
    hawk28269
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    Quote Originally Posted by relaaxx View Post
    most here will be saying how much they would have won hoping heritage will toss some free play their way. don't see why anyone thinks they deserve something because they had tech issues. anyone ever get compensated from any other business when there was some sort of a delay in service. cable-electric-water-phone service-internet provider.
    Where Else am I going to complain...nobody cares accept us degenerates!
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  8. 01-17-15 03:27 PM #113
    JakeLc
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    can't get in the main site or the backup site that was listed
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  9. 01-17-15 03:36 PM #114
    bobtoma
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    Free play yeah right.. Just wait...
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  10. 01-17-15 03:36 PM #115
    DISTROYA
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    Damn now the 5558800 fukked up too. I give up.
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  11. 01-17-15 03:38 PM #116
    relaaxx
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    compensating for 10's of thousands at the same time because of a tech issue is much different from dealing with 1 person who as a single issue. it depends on the business. the business's i mentioned would not compensate you if you lost their service for days. gone without power for days more than a few times and never has any business that i could not use but pay for monthly took a nickel off any bill. no other sportsbook would compensate anyone because they were being attacked and could not provide service for a few hours. the world is full of whiners - thinking they are entitled to something for nothing. that they actually deserve to be compensated by heritage who was the target not the perpetrator of the disruption of service. i don't know how heritage puts up with all this whining for something every time any little thing happens. betislands was great at giving everything away to every whiner who complained. look where that got them. how many people lost everything. nothing wrong with satisfied customers. but going to far to satisfy everyone is insane. the more you give the more they will want.
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  12. 01-17-15 03:40 PM #117
    yisman
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    got in a bet recently before it went down again

    every site is down sometimes, DSI/Bookmaker I find are down more often than Heritage
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  13. 01-17-15 03:48 PM #118
    KRIT
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    Down again
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  14. 01-17-15 04:16 PM #119
    MBENZ
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    This is hurting Heritage way more than the players.
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  15. 01-17-15 04:21 PM #120
    LT Profits
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    I just got on fine and made some plays. Normal site.
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  16. 01-17-15 04:22 PM #121
    domz248
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    still love them
    Last edited by domz248; 01-17-15 at 04:39 PM.
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  17. 01-17-15 04:37 PM #122
    KRIT
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    Came up for a sec then back down. I gotta snipe this shit.
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  18. 01-17-15 04:39 PM #123
    Bluehorseshoe
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    They're screwed come Super Bowl Sunday.
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  19. 01-17-15 04:43 PM #124
    minet123
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    pissing me off
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  20. 01-17-15 04:46 PM #125
    evo34
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    "gone without power for days more than a few times and never has any business that i could not use but pay for monthly took a nickel off any bill."

    Really? Ever thought that might be because they are billing you by the units consumed, and not by time?
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  21. 01-17-15 04:49 PM #126
    JAKEPEAVY21
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    tried to log in multiple times today to no avail..
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  22. 01-17-15 04:57 PM #127
    Bluehorseshoe
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    I just got in and put one bet down, but then I couldn't get my other bet in.
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  23. 01-17-15 05:00 PM #128
    PhillyUnionCC
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    Quote Originally Posted by Heritage Insider View Post
    Regular site should be back Live and we will continue to monitor and post updates as necessary. All services should be back online.

    Insider!

    PS. Please email customerservice@heritagesports.com if you feel you were inconvenienced and our GM has committed to responding to all.

    Dont bother emailing the rep has a terrible response and attitude. The GM is not responding
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  24. 01-17-15 05:08 PM #129
    Let's Go Rangers
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    You know all these broke did 40% gamblers are all gonna complain how TODAY they all had that 12-3 day stolen from them, costing them thousands
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  25. 01-17-15 05:09 PM #130
    KRIT
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    Quote Originally Posted by Bluehorseshoe View Post
    I just got in and put one bet down, but then I couldn't get my other bet in.
    which url? normal site? backup site? mobile site? or that 5558800 one?
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  26. 01-17-15 05:09 PM #131
    RonPaul2008
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    I still can't get into the main or any of the backup sites. Is there one currently working?
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  27. 01-17-15 05:10 PM #132
    CMNoney
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    Quote Originally Posted by PhillyUnionCC View Post
    Dont bother emailing the rep has a terrible response and attitude. The GM is not responding
    Heritage customer service blows 5dimes out of the water.
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  28. 01-17-15 05:13 PM #133
    sourtwist
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    Cmn has it right
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  29. 01-17-15 05:13 PM #134
    goldengreek
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    heritage insider ....any news ??
    any site working
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  30. 01-17-15 05:15 PM #135
    KRIT
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    Quote Originally Posted by kaliboyz View Post
    Yes sir, to our loyal customers please use this site as back up www.5dimes.EU

    Sorry for the inconvenience.
    are heritage and 5Dimes connected? never knew that if so.
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  31. 01-17-15 05:17 PM #136
    Bluehorseshoe
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    Quote Originally Posted by KRIT View Post
    which url? normal site? backup site? mobile site? or that 5558800 one?
    Normal site.
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  32. 01-17-15 05:23 PM #137
    kaliboyz
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    Guys, there's none of the sites are working as of now. Please be patient and wait for their updates.
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  33. 01-17-15 05:24 PM #138
    Vikings2
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    Main site down. Backup site at http://5558800.com/ working for now.
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  34. 01-17-15 05:25 PM #139
    PhillyUnionCC
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    Quote Originally Posted by CMNoney View Post
    Heritage customer service blows 5dimes out of the water.

    i never mentioned anything about 5dimes
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  35. 01-17-15 05:26 PM #140
    CMNoney
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    Quote Originally Posted by PhillyUnionCC View Post
    i never mentioned anything about 5dimes
    Basically the point I was making is you aren't going to find any better offshore customer service than Heritage.
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