1. 10-11-14 11:47 AM #1
    Spedizzo
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    Thank you Heritage

    Made a deposit around 11:00AM

    12:30PM I haven't been credited the amount in my account

    I go into live chat, ask what the status is

    They tell me they have an unusual amount of deposits, could be a little while longer

    Without me even asking or giving an attitude, they credit me a $50 free play with no roll over for the inconvenience

    That is class

    Thanks Heritage
    Points Awarded:

    Courtesywipe gave Spedizzo 2 SBR Point(s) for this post.

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    edawg gave Spedizzo 2 Betpoint(s) for this post.

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  2. 10-11-14 12:12 PM #2
    jjgold
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    Top Shelf Book
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  3. 10-11-14 03:16 PM #3
    edawg
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    Class shop! Also Heritage Insider does a great job of taking care of any concerns or questions. Cant recommend enough!
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  4. 10-11-14 11:00 PM #4
    OneLossParlayGuy
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    Heritage is my go to book. They do an awesome job.
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  5. 10-12-14 09:23 AM #5
    relaaxx
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    Quote Originally Posted by edawg View Post
    Class shop! Also Heritage Insider does a great job of taking care of any concerns or questions. Cant recommend enough!

    heritage insider does a great job of keeping an eye out here for their customers complaints and or problems. my dealings with him has always been great. great shop.
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  6. 10-12-14 01:54 PM #6
    jjgold
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    I wish they would open back up to New Americans players
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  7. 10-12-14 02:02 PM #7
    robmpink
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    I really like them for sports.

    I really wish they would enhance their horse betting menu and allow pick 4's, 5's and 6's. That is just feedback.

    Yes I know any book could add it to the menu and have poor max payouts. That doesn't mean since they have it, I would play it.

    Happy they sent me an invite back in the day.
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  8. 10-12-14 03:21 PM #8
    kmarinouofm
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    really wish i would have tried them out today.. i got invited a while back and never deposited..

    Basically the same thing happened to me today at bet online.. but I never got to play anything on the board..

    now i am headed down to pick up my loot.. not a fun sunday at all..
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  9. 10-12-14 03:23 PM #9
    KC
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    Quote Originally Posted by Spedizzo View Post
    Made a deposit around 11:00AM

    12:30PM I haven't been credited the amount in my account

    I go into live chat, ask what the status is

    They tell me they have an unusual amount of deposits, could be a little while longer

    Without me even asking or giving an attitude, they credit me a $50 free play with no roll over for the inconvenience

    That is class

    Thanks Heritage
    Tremendous job..awesome book.
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  10. 10-12-14 03:45 PM #10
    SBRMAN23
    Be humble sit down
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    Did the same thing for me the other day but only got 25 damn lol my go to book for sure
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  11. 10-12-14 05:25 PM #11
    cloverfield
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    even when their rep's make simple mistakes they are right there to correct them immediately.

    I've never had an issue go by without it being made right almost immediately. It's definitely a book where you don't have to worry about them doing the right thing. It's nice to have someone like Heritage Insider on here as well for updates and to address problems.
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  12. 10-12-14 06:35 PM #12
    robmpink
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    Quote Originally Posted by kmarinouofm View Post
    really wish i would have tried them out today.. i got invited a while back and never deposited..

    Basically the same thing happened to me today at bet online.. but I never got to play anything on the board..

    now i am headed down to pick up my loot.. not a fun sunday at all..

    It is worth a try, if interested, to see if you could open an account. They would have record of the invite.
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  13. 10-13-14 12:53 AM #13
    Courtesywipe
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    Quote Originally Posted by robmpink View Post
    It is worth a try, if interested, to see if you could open an account. They would have record of the invite.
    long Time Mr.robmpink. hope wagering is treating you well. Any hot picks for me?
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  14. 10-14-14 12:12 PM #14
    RonPaul2008
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    One of the best books for sure
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  15. 10-17-14 04:24 PM #15
    laclippers504
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    Only online book I will play with....funny how over the years my #3 turned into my #1.
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  16. 10-17-14 08:35 PM #16
    robmpink
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    Quote Originally Posted by Courtesywipe View Post
    long Time Mr.robmpink. hope wagering is treating you well. Any hot picks for me?
    Hey CW, how have you been? Maybe around the breeders cup in a few weeks. That is the only thing I'm decent at.
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  17. 10-17-14 10:43 PM #17
    Courtesywipe
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    Quote Originally Posted by robmpink View Post
    Hey CW, how have you been? Maybe around the breeders cup in a few weeks. That is the only thing I'm decent at.
    No doubt! I will be tuned into TVG on that weekend. Good stuff.
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  18. 10-18-14 09:27 AM #18
    robmpink
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    One minor hiccup I had about a half year ago was I made a deposit. They said there was an issue and to call blah,blah to figure it out.

    I called and everything was fine, so I let Heritage know, they still said something was wrong. Even before I inquired why the funds weren't in my account, there was a $50 freeplay in my balance. It was added some minutes earlier.

    I have a lot of difficulty sending funds, if you catch my drift. I can't just call blah, blah and get a refund. It isn't that easy for me. After weeks I was able to recoup the funds from blah, blah.

    I came away from the experience with the impression that they realized quickly there was an issue with either the receiver, sender name, or I was given wrong info, and they couldn't get the funds and they knew I'd most likely be stuck. There is no other reason a $50 fp would be placed in my account 20 minutes after I gave the deposit info. I love the book and it is a risk I have to live with. I just wish they would have leveled with me instead of sending me on a wild goose chase with blah, blah.
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  19. 10-19-14 11:23 AM #19
    jjgold
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    If you do a lot of withdraw/deposits at any book your going to see hiccups once in a while
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  20. 10-19-14 11:38 AM #20
    sourtwist
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    Heritage is best book, in my book.
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  21. 10-19-14 04:47 PM #21
    robmpink
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    Quote Originally Posted by jjgold View Post
    If you do a lot of withdraw/deposits at any book your going to see hiccups once in a while
    Ha, yes. It is my own undoing. They could have told me what it was though.

    Wasn't meant to detract. I'm thankful for playing there.
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