I deposited yesterday at pinnaclesports and placed some bets. Unfortunately almost all lost so i deposited again today. Thinking about their rule that you need to rollover your deposit before being able to withdraw i deposited exactly amounts that i wanted to stake ( bet were not all placed at same time,around 30 minutes difference beetwen each bet ) So i rolloed over all my balance actually. All the bets won so i ended up with a nice balance there and decided to withdraw to make a pause. Now i received an email by pinnaclesports that i have to rollover my deposits 5 times
before being able to withdraw without fees. This is completely unbeliaveble.This is my first withdrawal for this month and they want me to pay the withdrawal fee (12 euros ) + 3% of my withdrawal amount as a fee if i want to procces the transaction(the fee should be more than 500 euros according to my balance). This is their email :
Dear Pinnacle Sports Client,
Your withdrawal request was declined. The reason we declined your withdrawal is you made a deposit and are now requesting a withdrawal without rolling (wagering) your deposit the minimum stated on our site, five times.
Please refer to our General Rule 30 where we include information regarding fees that may apply to customer deposits and withdrawals, including that deposits made to an account without rolling the deposit one time will incur both withdrawal and processing fees.
In accordance with our policies, if you proceed with the withdrawal, your account will be charged the standard withdrawal fee. The fee is based on the withdrawal option selected. For the amount of your fee, please review the Payment Options section for your currency.
In addition to the withdrawal fee, you will also be charged a processing fee of 3%.
If you choose to proceed, and accept the fees, please advise our Customer Service Department at csd@pinnaclesports.com.
Kind regards,
Customer Service Department
Pinnacle Sports
EVEN INTERWETEN TAKES 2% FOR WITHDRAWALS PINNACLESPORTS.....TRY TO COMPETE WITH THEM! JOKE!