First off this is not a bashing on Youwager. If anything I would like their cooperation because the book has been great.
Today I made a deposit and bet on Philipp Kohlschreiber to win at -330 odds. During the match he got injured, and he had to withdraw.
The score was 1:1 in set points, and he had to retire during the 3rd set where it was 2:1, with no games broken. Here is a link to explain the match in more detail - http://www.flashscore.com/match/Cl7tHed7/#match-summary
The wager was graded as a loss because Kohlschreiber was the one to retire regardless of the match being tied. What do you guys think? Is this just tough luck, can someone at youwager help out?
Thanks