Originally Posted by
Justin7
Ladbrokes' position to the player: "We are Ladbrokes. We don't have to tell you anything."
Ladbroke's position to SBR: "We are Ladbrokes. We don't have to tell you anything."
We got a response from Ladbrokes, as did the player. Both were useless. I don't judge books until I give them a chance to respond - even the worst of the worst.
If you are going to friggin take money from someone's account, at least tell them why you took their money out of their account. NO book gets a pass on this.
betpartners, do you seriously say this is "A+" It looked like theft, but it wasn't - just horrific grading with horrific customer service. The ol' 1-2 punch.
I've made a suggestion to SBR's grading many times: Any book that 1. takes money from a player's account, and 2. won't tell the player why should not have ANY kind of "A" rating no matter what the book is.
Has Bookmaker, Pinnacle, Greek or Matchbook ever pulled this crap? No.
Books on my "deserve a downgrade for either theft or incompetent customer service, but we don't know which since they won't explain account confiscations:" Betfair and Ladbrokes.