Hi,
let me tell you a story about an unprofessional Bookmaker, called Unibet.
I registered with Unibet last month. I played 6 bets and I won 4 of them, totally about 750-800 euro. From this time, Unibet didn't accept any of my bets. They referred me to traders, but always they accepted 0 euros. I tried to withdraw some money to my moneybookers account, but they have limit, so I had to leave ~600 euro to my unibet account. And now the great story starts!
Next day I ask for the rest, but they answered me (at October 4) that they want 3 scans - copy of my ID, utility bill, moneybookers page.I sent them the files at October 7. The replied that they don't accept as a utility bill the bill of my mobile at October 11 (after 4 days!!!). I sent them another scan.
After 2 days they replied that they didn't accept my moneybookers printscreen, because they wanted my profile page. I realized that they are idiots, as they could inform me about this when they told me for my utility bill, but I stayed calm...
Next day (October 14th) I sent them the final file they asked and I asked them to send me my money to my moneybookers account, because -yes, believe it!!!- I had not this option from my unibet account from this time!
After 5 days (YES, FIVE DAYS) they still hadn't replied to this. I sent them another e-mail and I kindly asked for my money. They replied that I have to wait more days and they are sorry bla bla bla (sure they are!).
Yesterday, after 21 days from the day this story started, I sent them an e-mail and told them to stop play with me and to send me my money. They still haven't reply.
So... be careful with them. I wouldn't ever suggest unibet to any player. Those guys from Sweden suck!