1. #71
    yisman
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    Quote Originally Posted by bobbywaves View Post
    If you're a diamond member it's better to call & talk to the VIP department. Otherwise, ask for your account manager...... I was able to get the 50% casino bonus changed to 100%, was initially given the 50% blackjack bonus instead of 100% slots.
    I'm still not diamond. I'm only at about 200k betpoints earned. I did call up and they said I can deposit $500 and get the 100%. I asked about the slots and the guy I spoke to had no idea. I plan on depositing on Tuesday and I'll try to ask the casino CS.

  2. #72
    BigDaddy
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    where is the poster dsi at

    we need him to tell us why no contests this year like they had last year for active players

  3. #73
    yisman
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    well now they say they will only give me 300

    different answers depending on who you talk to.

  4. #74
    goombah
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    Quote Originally Posted by yisman View Post
    different answers depending on who you talk to.
    I get that alot as well at dsi. I'm still waiting to be burnt when a bonus is promised, i deposit, then they renege on the promise. Almost happened on Sunday, but thankfully I waited until Monday.

  5. #75
    Hoser
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    Quote Originally Posted by yisman View Post
    well now they say they will only give me 300

    different answers depending on who you talk to.
    That sucks and maybe SBR can help get you what was promised. Funny thing is that DSI is now charging an extra $10 to your account for payouts if you use their incompetent reps.

  6. #76
    k13
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    I just got a DSI thing in the mail with code play2013

    The Super Bowl bet seems kind of lame now that you guys say how it works.

  7. #77
    Cuse4tw
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    so stupid....logged on to chat to ask how long i have because Ive been away on vacation past week and this upcoming weekend. Live chat doesnt respond to my question

    im assuming itll be available for a bit so im not too worried

  8. #78
    lesterdymond
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    This thread is a real bummer. I wanted to use DSI as my second book. From nickledick charges to false promotions. Doesn't seem like you can get a straight answer out of anyone there.

  9. #79
    Ballpark
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    Has any UK/Europeans got this bonus?
    And if so what deposit methods qualified for the bonus?
    (afaik Neteller and Moneybookers don't qualify, not sure about DC)

  10. #80
    BigDaddy
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    is the rollover supposed to be 24k in the casino?

    i thought it was 40x 300 =12k

    mine shows 24k

  11. #81
    patswin
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    mine is 24 also

  12. #82
    yisman
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    Quote Originally Posted by BigDaddy View Post
    is the rollover supposed to be 24k in the casino?

    i thought it was 40x 300 =12k

    mine shows 24k
    I had a discussion with Sol about this yesterday.

    He told me 20x rollover for sports and 40x for casino. I said I agreed to it.

    Then he says 80x for casino. I said you just said 40x. He tells me that's the way it is, you have to roll over the deposit plus bonus (which makes no sense). They did this to me last time also. Good luck rolling it over 80x. It's a sticky bonus and the max table bet is 50. I told him that and he asks me if I've ever played in the casino!

    Rollover should just be on the casino bonus, not on the deposit. They essentially are using the deposit to increase the rollover on BOTH sports and casino.


    Quote Originally Posted by Ballpark View Post
    Has any UK/Europeans got this bonus?
    And if so what deposit methods qualified for the bonus?
    (afaik Neteller and Moneybookers don't qualify, not sure about DC)
    I know someone from the UK who got this.

  13. #83
    BigDaddy
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    it's bullshit if you ask me

    book must be on the decline if they start pulling stunts like this

    where is the dsi rep at

    it was nice last year when he was around to address concerns

    i hate talking to these people on the phone as they dont understand half the time what the penetrate it is your talking about.

  14. #84
    BigDaddy
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    is the sports part still 6k in action or is that 12k as well since they double it now

  15. #85
    shaunovery
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    You have to deposit by ** or ** to receive bonus 20x sportsbook and 40x casino

  16. #86
    yisman
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    person to person he means ***gram or ****union

  17. #87
    yisman
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    Quote Originally Posted by BigDaddy View Post
    is the sports part still 6k in action or is that 12k as well since they double it now
    it's 6k

    basically it's supposed to be 10x rollover for sports and 40x for casino

    they then include the deposit to double it and make it harder for you to come out of it with any money.

    So 600*10=6000 rollover for sports
    600*40=24000 for casino (I think I'd give +500 as odds to win anything from it. Maybe even higher)

  18. #88
    BigDaddy
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    Quote Originally Posted by shaunovery View Post
    You have to deposit by ** or ** to receive bonus 20x sportsbook and 40x casino

    i did that


    what is your point?

  19. #89
    yisman
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    Quote Originally Posted by BigDaddy View Post
    i did that


    what is your point?
    he was answering Ballpark, who asked how UK people can get the bonus.
    Nomination(s):
    This post was nominated 1 time . To view the nominated thread please click here. People who nominated: BigDaddy

  20. #90
    shaunovery
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    Quote Originally Posted by yisman View Post
    he was answering Ballpark, who asked how UK people can get the bonus.
    Yes yis is correct thats i got the bonus
    And im from uk

  21. #91
    patswin
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    i just busted out in the casino bonus after 16k
    was up to $1200 at highest point and then busted out
    was playing $25 blackjack 3 hands per deal

  22. #92
    Cuse4tw
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    I am pretty sure they told me i could use a card to get the bonus if i wanted too




    its like a fukking dart board over there

  23. #93
    ronzer
    the search for bigfoot continues
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    anyone successfully rolled the casino bonus over yet?

  24. #94
    yisman
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    I made it 2% into mine before losing it all. SOP* for the DSI casino

    JoB, perfect strategy


    *standard operating procedure

  25. #95
    senseionline
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    can anyone confirm they included roulette in the bonus casino?

  26. #96
    Digo
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    I did receive it buy email.

  27. #97
    denn333
    Update your status
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    Always confirm anything with a 2nd rep or supervisor. One question can get 3 different answers.

  28. #98
    playz
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    Is this a reusable bonus if you bust?

  29. #99
    TheGuesser
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    Quote Originally Posted by senseionline View Post
    can anyone confirm they included roulette in the bonus casino?
    No roulette. 2 Slot games, Carribean Stud, Let It Ride, 3 Card Poker, and Switch Blackjack are the only games available.

  30. #100
    gator101
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    totally agree 20% rollover is way way to high, more like 6x!

  31. #101
    Majman
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    DSI is the worst customer service in the business. To see if I am eligible for their bonus, Diana left me hanging for over 12 minutes without returning. She never followed up with me via email despite knowing my question. I've emailed them twice since and have not received a response. This is completely standard procedure if you deal with these guys. Be prepared to be tortured!!

  32. #102
    senseionline
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    Quote Originally Posted by TheGuesser View Post
    No roulette. 2 Slot games, Carribean Stud, Let It Ride, 3 Card Poker, and Switch Blackjack are the only games available.
    thx much appreciate

  33. #103
    SBRMAN23
    Be humble sit down
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    Quote Originally Posted by Majman View Post
    DSI is the worst customer service in the business. To see if I am eligible for their bonus, Diana left me hanging for over 12 minutes without returning. She never followed up with me via email despite knowing my question. I've emailed them twice since and have not received a response. This is completely standard procedure if you deal with these guys. Be prepared to be tortured!!
    Agree with this I do like their live betting and interface but I had a few issues that had me on a two day run around Customer service kept telling me to go to poker chat and vice versa for two days still have yet to figure out the problem I just said forget it so frustrating

  34. #104
    Majman
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    Quote Originally Posted by SBRMAN23 View Post
    Agree with this I do like their live betting and interface but I had a few issues that had me on a two day run around Customer service kept telling me to go to poker chat and vice versa for two days still have yet to figure out the problem I just said forget it so frustrating
    It's been pretty common with me too. I decided to deposit with Heritage instead in spite of the fact that I would love to have a poker option, which DSI has & Heritage does not. I just can't get answers from DSI.

  35. #105
    SBRMAN23
    Be humble sit down
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    Quote Originally Posted by Majman View Post
    It's been pretty common with me too. I decided to deposit with Heritage instead in spite of the fact that I would love to have a poker option, which DSI has & Heritage does not. I just can't get answers from DSI.
    Each day I'm there it's getting worse today I was told I can't moneyline bet Euro ball to fill my two open spots that you can't fill online they have to be called in wtf what sense does that make I'm baffled never had these problems with heritage or 5d

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