Hello guys,
Im having big troubles with BET AT HOME .
In january i decided to withdraw the money from my account , about 682 euro. After a day i recive an email from them asking me my id and a bill in my name .
Ok ,i sent an email to them and i recived an replay saying they will check my account and transfer my money in my moneybookers account, after some time ( about 1 month ) i sent again an email because i did not recived nothing from them , they asked to send a proof of my bank account . Ok , i sent a proof of my bank account , the replay that my account is under verification and they will contact me soon. One month later i sent another email saying that is not corect to keep my money for so much time and not pay .
The replay from them was that they will not pay my money because when i registered with them on the field of the country , i live in Portugal was everything corect but not the country that , they say i put Paraguay .
I said to them that im sure is a mystake when i registered ( what is the benefit to not put the corect country? ) , but im sure that i did not put Paraguay ,this because if you register with them they autodetect the zone and the country ,and is lame reson to dont pay my money.
After i entered again in contact with them they say will transfer my original deposit ( i think was about 100 euro , that i still not recived ) , but they did not say waht will do with rest of my money .
I ask here , it is possibile recive my money from them ?
Thanks