1. 02-06-13 08:23 AM #1
    DitKent
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    Matchbook not accepting bets from your region

    namely australia, everything was normal yesterday placed a bet on the nba now all of the sudden this popup comes up when I tried to place a bet.
    Did not get an email or anything to inform or given any reasoning, very unprofessional.
    Don't know why they did this, they have been accepting bets from australian customers for many years
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  2. 02-06-13 08:34 AM #2
    bookie
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    What did they say when you wrote them about it?
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  3. 02-06-13 11:20 AM #3
    goombah
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    I get that error once in a blue moon. If you use another browser it will work. Probably if you delete your cache it will work as well.
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  4. 02-06-13 04:46 PM #4
    bookie
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    Quote Originally Posted by goombah View Post
    I get that error once in a blue moon. If you use another browser it will work. Probably if you delete your cache it will work as well.
    That's got to be it. We would have heard if MB had changed a regional policy.
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  5. 02-06-13 07:22 PM #5
    Russian Rocket
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    a bookie should know that you should always clear your Cache...a browser cache that is
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  6. 02-07-13 07:23 AM #6
    sportsbetwin
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    I got bets on today OK - be devo if I was blocked from matchbook
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  7. 02-08-13 04:22 AM #7
    MatchbookMike
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    Hi guys,

    There hasn't been any change in Matchbook's policy so it's probably just a technical glitch.

    If you're still having problems with it can you e-mail accounts@matchbook.com with the details.

    Thanks,

    Mike
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  8. 02-08-13 04:28 AM #8
    katstale
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    What abt that VIP loyalty program Mike?
    Points Awarded:

    PanamaBrad gave katstale 1800 SBR Point(s) for this post.

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  9. 02-08-13 06:25 AM #9
    noyb
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    Quote Originally Posted by MatchbookMike View Post
    so it's probably just a technical glitch.
    yes, happened to me also several times over the last few months. logging in and out while changing browser or pc fixes it, but it would be nice if this could be adressed.
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  10. 02-08-13 03:35 PM #10
    BeardedTaco
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    Quote Originally Posted by katstale View Post
    What abt that VIP loyalty program Mike?
    After changing their commission policy which hurt the players I'd be surprised if they are going to go forward with their 2 year old promise of rolling out some great VIP benefits.
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  11. 02-08-13 05:00 PM #11
    the_situation
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    Quote Originally Posted by BeardedTaco View Post
    After changing their commission policy which hurt the players I'd be surprised if they are going to go forward with their 2 year old promise of rolling out some great VIP benefits.
    Matchbook Media was awesome
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  12. 02-08-13 07:43 PM #12
    Marrowhine
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    Mike, Any chance matchbook can be listed on odds comparison sites like oddsportal? It's pretty frustrating when you offer a real standout often arbable price but it doesn't get touched for hours!
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  13. 02-13-13 04:48 PM #13
    MatchbookMike
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    Quote Originally Posted by Marrowhine View Post
    Mike, Any chance matchbook can be listed on odds comparison sites like oddsportal? It's pretty frustrating when you offer a real standout often arbable price but it doesn't get touched for hours!
    Hi Marrow,


    Matchbook is currently listed on the following odds comparison sites

    Bestbetting
    Betbrain
    SBR
    Covers

    We will no doubt be on more in the future so will keep you informed

    Matchbook Mike
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