[RickySteve]

WSEX has had the same employees as long as I can remember. That is a good sign. Not that there's a strong employment market in Antigua if they were getting jerked around like the players.

[insmgg]

About to clear out my account for $7000, which I guess means 3 checks. I was going to do bank draft through regular mail but seems like the $50 extra for courier might be necessary. Does anyone know if WSEX does wire withdrawals by any chance and if it would be cheaper/faster?

[RickySteve]

They accept bank wires, but won't send them because that would be too efficient and require them to have money in the bank.

[Richkas]

They accept bank wires, but won't send them because that would be too efficient and require them to have money in the bank.

LOL

[MRK]

Just received a $2,500 moneybookers withdrawal.

[JoshW]

WSEX has resolved all the July requests I recently sent them. But that still leaves a couple from July that didn't have a specific date attached to them or had multiple different withdrawals with one being in July, so I didn't highlight them. Those two July issues, and four other August or September withdrawal requests is what is left.

What this seems to mean is that with focus on an issue WSEX can get some resolution. Whether that means all the slow pays will eventually end, is unclear.

[insmgg]

Just asked for a payout of $3000 via courier. Going to file for one more tomorrow since they told me they can only process one request a day, and another the day after.

I'll report back when I receive them

[krh7]

Today I received my check for over 1k that was requested on 6/15. They sent it via FedEx at no charge to me. It took 3 months, but I received the full amount. Thanks to Josh for his help with this mess of a situation.

Good luck to everyone else still waiting. Still hope they can turn things around.

[Someguy123]

I requested a withdrawal to moneybooker on Saturday and I got it yesterday.

[B1Bomber]

Never say never but I can't imagine any circumstances wherein I'll wager w/ WSEX again...3-4 months to mail a check?...absurd

[707782]

I just requested a 3K check by courier to test how everything goes now...

Hopefully it will get to me fast enough, otherwise, I will stop giving them anymore actions.

[Chuck Sims]

I just requested a 3K check by courier to test how everything goes now...

Hopefully it will get to me fast enough, otherwise, I will stop giving them anymore actions.

How long do you consider fast enough?

[Chuck Sims]

I made a WD request from WSEX today(Sept 22) via courier. Will report here on process time. Hopefully WSEX has quickened their payout times.

[gaspedal]

Today was a good day. WSEX upper management contacted me with no particular updates beyond a commitment to get totally caught up for good in the near future.

BUT, I had five players contact me that they had been paid. One did book to book instead of Neteller and was paid. Four players were paid by check. I will try to update dates tomorrow, but at least a significant number of players got paid today. For those who weren't paid, I am continuing to keep pushing WSEX to resolve these issues.

I order a check from WSEX on aug18 for $2625 and still waiting ...they say there waiting on processor #.....Im worried about this fund and the other $4000....there...

can any one give me some tips or help to get my out of there....

[bookie]

can any one give me some tips or help to get my out of there....

Use the "Message Me" function to send the details of your situation to JoshW. That way you'll have SBR advocating for you, and it will help all of us because it will provide more info about how fast WSEX's pay speed.

[BornTukill]

anybody else getting the excuse from wsex that moneybookers.com is running updates and your withdrawl with be processed by the end of the week? wtf

[UV82]

anybody else getting the excuse from wsex that moneybookers.com is running updates and your withdrawl with be processed by the end of the week? wtf

The story in the past 12 months used to be that the Neteller/Moneybookers interface is down - so now they changed the story to sound a bit better that they are running an update - it is the same thing but with a slight variation ... the funny thing is that if you put some pressure on them they pay and I still do not underatand why they give customers the run around every single time without exception...

[Elvis]

anybody else getting the excuse from wsex that moneybookers.com is running updates and your withdrawl with be processed by the end of the week? wtf

Yes, that was today's story on Live Chat, their latest tall tale.

[_Stat_]

So I finally got around to following up with WSEX about not receiving a $5k check for a long time. I called to inquire about it, she said it was processed on May 15, and that she would send an inquiry to the processor.

I haven't filed any complaint over the issue as I did ~0 follow up work, but I will update here on how quick they get it resolved.

Update: Was told over phone that I will be receiving a tracking number tomorrow.

[BornTukill]

wow stats, that is horrible. 5months for check is very lame.I had a 6month wait for a check once, it happened when they issued me a check that had the wrong year on it, took 6months to get another check from them.good times.

[Playmaker]

Update: Was told over phone that I will be receiving a tracking number tomorrow.

Hopefully it comes...May 15th is just insane

[thesharkman]

still no sign of neteller and moneybookers requests made on the 7th and 3rd of this month. Havent had a response from my emails or live chat in almost 7 days despite several attempts. Large balance to withdraw....

Hoping things improve cashflow wise. At least they have been paying people, albeit late, so we can assume their intention is not to stiff us.

[montyh]

to make cash hand over fist

[Stumpage]

Simply astonishing what has happened to this sportsbook. Used to be my 3rd place outfit for years, right behind Pinnacle and Greek. Not quite the "Cascade" descent, but certainly some comparisons.

[UV82]

Simply astonishing what has happened to this sportsbook. Used to be my 3rd place outfit for years, right behind Pinnacle and Greek. Not quite the "Cascade" descent, but certainly some comparisons.

100% agreed... Shows you how good or bad manager can make or break a company

[Halifax]

Shows you how good or bad manager can make or break a company

I'm not sure how you came to this conclusion. It might not have anything to do with the manager.

[_Stat_]

Update: Was told over phone that I will be receiving a tracking number tomorrow.

Update: Did not receive tracking info via email as promissed. I called today and received a check number and tracking number within minutes of call. However when I go check the site they gave me for tracking under the progress label it says "No Updated Tracking Information Available At This Time."

So I am not sure how much value this tracking info has.

Will keep updating.

[Utah]

I think my june request for $2000 was received. I am currently partying in siberia russia but I know there is a fedex package waiting for me and it is the only one I am expecting. I will confirm next week.

Thanks for the help Josh. It it is greatly appreciated. I just got your email and tried to reply but for some reason my android phone won't allow. I can't send on a regular computer because this third world place doesn't have internet at my apartment and I can't connect my laptop.

[BornTukill]

2nd week i was promised a tracking number. Still nothing. waiting checks from jun 26 $3500, july 17 $4790,aug 10 $3000,aug 17 $3000. also one moneybooker withdrawl for $2500.give me my fing money god damit.

[roue2]

Hi,

I've never experienced problems withdrawing via Instadebit (I was only withdrawing a couple hundred bucks at a time) but I just put in a request to have $1200.00 taken out, should I be prepared to experience issues taking this out? Has anyone recently withdrew via Instadebit?

Thanks,

[BornTukill]

more delays , more promises unfulfilled by wsex. ty for nothing.

[insmgg]

It's unfortunate to hear that WSEX has been delayed in processing payouts, but do you guys know if anyone has been stiffed by this book?

[UV82]

I'm not sure how you came to this conclusion. It might not have anything to do with the manager.

It is well know that WSEX man at the top left last year and since then all the trouble started.

In any event- it is always the man running the show who is responsible for what is hapepning... any 10 year old would understand that no one cannot run a business like that without paying customer on time... and whose resposibilty would it be if not the guy at the top?

[WileOut]

It is well know that WSEX man at the top left last year and since then all the trouble started.

In any event- it is always the man running the show who is responsible for what is hapepning... any 10 year old would understand that no one cannot run a business like that without paying customer on time... and whose resposibilty would it be if not the guy at the top?

It could also be the US govt. I'm not an expert but I would think that if the DOJ targets any book they could do serious damage. If this is the case, that they are fighting with the US govt, WSEX is doing a great job. Most books would not last this long.

But I don't know if this is the case or not. I'm just saying its possible.

[thesharkman]

still waiting for my e-wallet requests at the beginning of the month. I received a reply to one of my emails saying that they apologize for the inconvenience and that they hope to pay me very soon. Well, about 40 hours later, still nothing - very frustrating. Josh, have you heard anything more from wsex lately? - and many thanks for all your efforts.