1. 01-12-13 12:56 AM #1
    jaykis
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    Bet365 issue

    Hello,

    I want some help about my account. I opened an account with Bet365 and i received emails about bonus and verification. I was successful to verify my identity and i did deposit also. I also gt email about mobile bonus. Later on they closed my account by saying management review and they said that they will contact me and its been over a month i had 2500 dollars into my account (bonus) and mobile bonus to be claimed. I did not receive any email so i contacted again and they are not giving me a reason of account under management review. First they encouraged me to deposit by giving me bonus and now they have suspended my account. When i ask about my rights they say that management will contact me which is not happening from a month. I confirmed that i have a balance of 2500 dollars and mobile balance to be claimed. I do not know what should i do now? can u people help me with it, if u need any details, i can provide you. Please contact me and help me with it.

    Regards,
    Jay
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  2. 01-12-13 03:23 AM #2
    NavsPicks
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    I use 365 they are solid made withdrawals of 1000-8700 this year so hopefully you get ur stuff resolved
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  3. 01-12-13 04:41 AM #3
    jaykis
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    Hello,

    I did not understand it. What should i do? what actions do i take?
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  4. 01-12-13 04:49 AM #4
    NavsPicks
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    Sounds like your not telling all of the truth.. Not saying ur a liar but either u fkd up unknowingly or 365 made a fixable mistake on their end
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  5. 01-12-13 05:01 AM #5
    jaykis
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    I did not do anything they are not telling me anything. I am not hiding anything mate.
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  6. 01-12-13 05:06 AM #6
    Optional
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    You can fill out this form and maybe SBR can help

    http://www.sportsbookreview.com/sportsbook-complaint/
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  7. 01-12-13 05:27 AM #7
    jaykis
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    Thanks
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  8. 01-12-13 08:26 AM #8
    caveira
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    Fill out a complain, SBR can help you.
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  9. 01-12-13 01:06 PM #9
    Stallion
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    I think at bet365 you cant have 2 bonuses going at the same time.
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  10. 01-13-13 05:33 AM #10
    jaykis
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    Its not about bonus. There is only one bonus active. They are saying my account is under management review. I have already filled the form.
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  11. 01-13-13 05:12 PM #11
    NavsPicks
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    I started on 365 and they reviewed my acc like this as well with no warning it's normal
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