SBR Top-Rated Sportsbooks
In the long history of Heritage Sports, we have been recognized throughout the industry as having unparalleled integrity and honor in our dealings with clients and colleagues alike.
When confronted with difficult decisions affecting our customers, we face them with the sole purpose of doing what's right by our customer while maintaining the sanctity of the Heritage name and the goodwill established over the years.
The issue with Cory was no different and was approached with the same intent. When the issue came to light, we sought to investigate the facts, come to a conclusion on our findings and make the right decision based on the facts.
Unfortunately, the facts unveiled a recognized pattern that became more than clear through an extensive review of the account activity, electronic communication, discussions with multiple other providers, as well as phone conversations with the registered account holder and the banned player we suspected to be operating the account. Our suspicions were realized and the relationship revealed itself.
The facts as we know them are indisputable and without refute. With our commitment to good faith in dispute resolution, we agreed to provide all the relevant information to an agreed upon arbitrator. We exposed ourselves to the arbitrator’s decision and were fully prepared to adhere to the decision of the arbitrator.
The arbitrator made his review and based on his findings, rendered a decision. His report and decision were published. Without pause, we paid the award according to the decision.
The other party subsequently attacked the decision of the arbitrator and wanted to seek what we suspected was an opinion that would only weigh in his favor.
With that said and with our reputation and goodwill being questioned, we sought a review from the foremost authority on Gaming Law issues in the land and arguably around the world. We contacted Professor I. Nelson Rose. Anyone unfamiliar with Professor Rose and his credentials can research them at WWW.GAMBLINGANDTHELAW.COM
Professor Rose was provided the arbitrator's findings and decision along with an assumed statement of facts. We asked that he consider the information and provide an impartial review and issue a statement based on his opinion.
I. Nelson Rose provided the following statement:
"A player who is barred, yet continues to play using another player’s account, is violating the Heritage Sports’ Terms and Conditions. He may also be committing fraud. Heritage Sports is under no obligation to return the money the barred player deposited, let alone the money he won, while violating the site’s terms and conditions. In this case, the barred player agreed to arbitration and he selected the arbitrator. The evidence fully supports the arbitrator’s finding, that it was the barred player and not his mother who made the bets using the mother’s account. And the law fully supports the arbitrator’s decision that Heritage Sports did not have to pay the barred player the money he won while gambling while pretending to be a different person. Heritage Sports was generous in agreeing to return the player’s deposits. I do not believe there is any court that would reverse the awards of the arbitrator.”
-Prof. I. Nelson Rose
We hope that this satisfies those that may want to question our standing in this particular case and desire to find a just conclusion. In lieu of the further threats of legal action by the account holder, we will no longer be addressing the particulars of this issue publicly. We have retained all the information to refute any further claims and have accumulated more evidence to strengthen our position.
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Originally Posted by SBR_John
