Well last week i made my first deposit and i was told i get a 150%CASH casino bonus. After 2 days of wagering they froze my account. I called and spoke with Ryan and he told me it has been 2 days and i have not played any casino so he took away my CASH bonus and put it in as a casino bonus, I then asked him could he take that out and make it the 50% bonus Freeplay. He said no this cannot be done. Today i went and placed a wager on soccer match New Castle UTD @ Everton. I initially placed a wager on Everton and the line moved so that play could not be cancelled; so i was forced to make the counter wager on New Castle. The game ended 2-2 and the wager amount was taken out of the account, I called to see why this happened since i had equal plays on both team which should have resulted in a push. Ryan told me i should have chosen "Draw" in the soccer match. The problem is I did not see this option when i placed the wager, I tried explaining this to him seeing as though im a new member and was not aware nor did i see it. He told me there is nothing he could do but give me a $50 free play 8x rollover with a $250 max cashout. I then asked him could he at least restore my intial deposit since he wouldnt cancel that wager; he told me no! Does anyone have any advice as to what i should do? I am new to online sportsbooks and operating them, someone please help.