1. 07-18-12 08:01 PM #1
    alta
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    Current 5Dimes clients

    Is their someone(name) at 5Dimes that you have spoken to about their different reward programs that you were satisfied with the info provided. Some books assign you an account rep, but not 5D. Otherwise are you at the mercy of whoever the next CS rep happens to be that takes your phone call?
    Been with them for awhile, but see that they have several reward program options, I was not even aware of.
    Any knowledgeable names of 5D people to ask for, post here if ya would.
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  2. 07-18-12 09:48 PM #2
    BET THE HOOK
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    My favorite clerk there is named Jax. She always gets shit done fast and is very courteous.
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  3. 07-18-12 10:32 PM #3
    Mybologne
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    eveyone at 5D are @asses, they just don't care. especially john if that is his real name big time attitude and he thinks his sh it don't stink
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  4. 07-18-12 10:40 PM #4
    gators0708
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    Sometimes u have 2 be patient with them!!
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  5. 07-18-12 10:47 PM #5
    Mybologne
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    Quote Originally Posted by gators0708 View Post
    Sometimes u have 2 be patient with them!!
    why would you have to be patient with them? they are providing a service for you, so you as the customer should get a level of courtesy and customer service you deseverve. so it should be the other way around
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  6. 07-18-12 11:06 PM #6
    darkhat
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    Fuk 5dimes. I can gamble and not deal with pricks at top notch books. Like rebatewager and betidlands.
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  7. 07-20-12 12:32 AM #7
    lt56
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    I've had good luck with most of them
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  8. 07-20-12 08:55 AM #8
    sportsguy04
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    Who cares if they are courteous. You get paid in a timely fashion and the most important part is you get all your money.
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  9. 07-20-12 08:56 AM #9
    5mike5
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    Quote Originally Posted by sportsguy04 View Post
    Who cares if they are courteous. You get paid in a timely fashion and the most important part is you get all your money.
    agree

    hell i dont even undersatand why people need to talk to CS all the time....

    .much less have their ass kissed by them
    Last edited by 5mike5; 07-20-12 at 09:16 AM.
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  10. 07-20-12 01:14 PM #10
    nycyellow9
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    Quote Originally Posted by 5mike5 View Post
    agree

    hell i dont even undersatand why people need to talk to CS all the time....

    .much less have their ass kissed by them
    exactly. i mean what is this.
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  11. 07-20-12 01:35 PM #11
    losemyloot
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    I would recommend the reduced juice.
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  12. 07-20-12 02:28 PM #12
    bigskings
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    The CS on the phone is always bad.
    However, the CS on live chat is always awesome!!!
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  13. 07-21-12 01:58 AM #13
    alta
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    Quote Originally Posted by BET THE HOOK View Post
    My favorite clerk there is named Jax. She always gets shit done fast and is very courteous.
    Jax was promoted to quality assurance, so no longer handles clients on the phone.
    But I did find a replacement that was knowledgeable and responsive to my inquiry.
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