[BAC]

I just spoke to roger customer service from heri-garbage about live casino. I just want to check it out their live

casino, and I asked them about the preview on their casino. For some reason they are so protective on their

casino and decline to give me a preview on their casino. This is my conversation between me and

this garbage book. If you guy have a live casino picture about this garbage book post them on here. I want

to see how garbage it look thank you.

[Roger] Thank you for contacting Heritage Sports, how may I help you today?
[ME] hi, can you log me into my account?
[Roger] Let me see what's going on with your account, just a moment please
[Roger] Your account has been suspended due to inactivity. Your can reactivate your account at any time by making deposit
[ME] can i see the live casino in heritage?
[Roger] Once your account gets active, you'll be able to check the live casino
[ME] but first can i get the preview before depositing?
[Roger] Unfortunately no
[ME] do you have a website for that casino?
[ME] i just want to see the platform and what kind of game they have.
[Roger] I'm afraid no. You are able to log in to live casino thru heritage website.
[ME] i have to see what kind of game the live casino offering.....
[Roger] On live casino you can play Blackjack, Roulette and baccarat.
[ME] can you send me a picture of that live casino?
[Roger] Unfortunately no
[ME] why not?
[ME] just a picture...
[Roger] We can't
[Roger] If you want you can reactivate your account and check it out by yourself
[ME] why are you guy so protective about your live casino?
[Roger] We are not protected about it, are just standard procedures.
[ME] just press the print screen button and send me an email about your live casino.
[ME] if you want to present something to someone to use your service; you have to have images for your consumer before they start using it.
[Roger] The live casino is available for our customers and you were able to check for 3 months every option we offer.
[Roger] If you don't use your account it will get suspended
[ME] that doesn't do with live casino preview..
[Roger] Live casino was not available at that time, you have the unfortunate situation that your account was suspended before the live casino
[ME] i thought you guy trying to get me to reactive my account to play the live casino, however if you failed to advertised your live casino no one going to play it.
[Roger] You can play at live casino anytime
[ME] ok. can i see the preview first?
[ME] then you can de-actives my account if I’m not depositing around today.
[Roger] Again, you will need to make a deposit to get your account activated. Then you can check out the live casino.
[ME] again, i want to see the preview about your live casino before making deposit.
[Roger] We can not do that
[Roger] Sorry
[ME] ok then i can not deposit. sorry
[ME] this book is so self-fish about presetting services
[ME] a preview about your live casino is not going to cost you anything.
[Roger] The account suspension works the same way for all our customers
[Roger] Feel free to contact us anytime you feel will be the most convenient time to get your account reactivated.
[Roger] Is there anything else that I can help you with?
[ME] yes, fix your procedure in the future because i think it doesn't help your business.
[Roger] Thank you for your time, feel free to contact us again.

[robmpink]

I like heritage. Never played in the live casino, but I once played at a place called firstlivecasino like in 1997ish. I think they turned out to be a rogue casino.

[Dancemanmarc2]

The general manager is on vacation he would be the best guy to try to talk with...
But yes when he isn't around the "higher ups" are very by the book. Probably because they don't want to "mess up" while the boss is away..
Just my thoughts
Casino gaming is quite bunk anyway

[BAC]

this book is too protective, last time I asked the same thing and they still giving me the same answer.

garbage book !

[taxer]

you guys and your non sense about these fukin online casino , Heritage is a solid sportsbook one of the best if you want to play casino go look for an online casino site

[BAC]

are you idiot?

i'm talking about live casino, not RNG casino.

what site do you suggest for live casino anyway for client in USA?

[bookiebutcher]

are you idiot?

i'm talking about live casino, not RNG casino.

what site do you suggest for live casino anyway for client in USA?

I would suggest no casino, play in a real one for fun once in a while, but don't waste your money in online shit..
Or maybe you're a millionaire who can afford to lose.

I don't know why peeps want to play there: ?

[BAC]

can you post a picture of heritage live casino on here.

i'm very curious what the platform look like.

thank you

[Strider]

I want

to see how garbage it look thank you.

Bro, you already lost. Quit before you Start. You sound smart < stupid.

[BAC]

why are you assume i'm going to play there after they been a bitch.

i just want to see their platform. that's it!

[cloverfield]

so let me get this straight

You ask why you can't login
Your account is inactive
You ask to see a preview
They tell you that you have to log in first to be able to see it (it's how their system works, you need to login in order to view the casino)
You dont like their answer that you have to become an active user before seeing the live casino

Conclusion - they are a garbage book because you don't like the answer they give you.

sounds reasonable

[BAC]

ok we have another idiot who try to be a smart ass.

no you idiot. they want me to make a deposit in order to log into my account.

the reason why i can't log in is because i didn't make a deposit.

finally, i want to see the preview of their live casino before making a deposit.

[poker6469]

anybody that plays online casino is a retard.

[MagicDiceFlow]

No disrespect here but you have to consider that Heritage is an invite only book which means they dont want any unnecessary attention brought to their book.

[BAC]

okay, if a book that afraid unnecessary attention then i believe they should close their business.

a preview about their live casino is not going to cost them their lives lol

[PharaohUB]

op. you're an idiot

[Hankwins]

op. you're an idiot

Agreed, just post up and check it out. playing in fun mode has never been am option in live casino's.

[Strider]

BAC, you are the reason books have issues.

[Mybologne]

they did the same thing to me, but I called back next day and they reactivated my account with no deposit

[taxer]

what a tool @ OP

[Microphone]

Their live casino is the same as Legends which is the same as 5 Dimes used to have. They share all the same dealers or the same casino service. It was just upgraded recently.

[BAC]

oh okay, i thought they have different feature compare to legends.

thanks microphone.

[hougigo]

I've only dealt with Heritage and 5dimes, but I love Heritage's customer service

[Ganchrow]

I just spoke to roger customer service from heri-garbage about live casino. I just want to check it out their live

casino, and I asked them about the preview on their casino. For some reason they are so protective on their

casino and decline to give me a preview on their casino. This is my conversation between me and

this garbage book. If you guy have a live casino picture about this garbage book post them on here. I want

to see how garbage it look thank you.

Hi BAC,

Roger in CSD is a great guy ... I know him well and I bet if you ever met him ion person you'd agree ... he's a really difficult person NOT to like.

But here's a fact for you: Roger simply doesn't have access to the live casino. He just doesn't. So he was wholly unable to just "press the print screen button and send [you] an email". So you were barking up the wrong tree on that one I'm afraid.

I am truly sorry you were disappointed by Roger's response to your question and I sincerely hope that whatever sportsbook or casino at which you eventually do decide to deposit will better be able to suit your needs.

Thanks for your honest feedbck, BAC. I appreciate it.


GANCH.

[aortega521]

okay, if a book that afraid unnecessary attention then i believe they should close their business.

a preview about their live casino is not going to cost them their lives lol

I'm confused why am I mentioned in this?!?!

[aortega521]

Hi BAC,

Roger in CSD is a great guy ... I know him well and I bet if you ever met him ion person you'd agree ... he's a really difficult person NOT to like.

But here's a fact for you: Roger simply doesn't have access to the live casino. He just doesn't. So he was wholly unable to just "press the print screen button and send [you] an email". So you were barking up the wrong tree on that one I'm afraid.

I am truly sorry you were disappointed by Roger's response to your question and I sincerely hope that whatever sportsbook or casino at which you eventually do decide to deposit will better be able to suit your needs.

Thanks for your honest feedbck, BAC. I appreciate it.


GANCH.

I'm sorry wrong quote but why am I mentioned here?!?!

[Ganchrow]

I'm sorry wrong quote but why am I mentioned here?!?!

You weren't.

vBulletin parsed the text written above as [you] so as to display each logged in reader's user names right back at him or her.

So for example: The screen name of the sharpest poster on SBR is "[you]".

Kind of ironic actually. I created the vBulletin [you] tag on this forum years ago as a joke ... but this time the joke is on me I guess.

[aortega521]

Haha looks like you should I pick lottery numbers if you win we will split it down the middle!!

[stevex]

Why thank you Ganchrow

[fishofewing]

How did my name come up? Take a look at my Heritage history Ganchrow.....Im by far not the sharpest poster on SBR. Love Heritage though.

[bluefish]

I wish I had his brains.

[BAC]

Hi BAC,

Roger in CSD is a great guy ... I know him well and I bet if you ever met him ion person you'd agree ... he's a really difficult person NOT to like.

But here's a fact for you: Roger simply doesn't have access to the live casino. He just doesn't. So he was wholly unable to just "press the print screen button and send [you] an email". So you were barking up the wrong tree on that one I'm afraid.

I am truly sorry you were disappointed by Roger's response to your question and I sincerely hope that whatever sportsbook or casino at which you eventually do decide to deposit will better be able to suit your needs.

Thanks for your honest feedbck, BAC. I appreciate it.


GANCH.

are you customer service from heri-garbage?

[theblueprint]

Really confused why I'm mentioned in this post lol

[Darkside Magick]

Me the sharpest poster..yeahhhhhhhhhhhhhh

[Monte]

What kind of shit book suspends accounts after only 3 months of inactivity?
Geez...always been one of the most overrated, best customer service in the biz ha ha...
well i bet Fishhead still gets his free stuff there, like the other touts.