1. 04-09-12 06:35 PM #1
    relaaxx
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    hollywood-willing to pay for their mistake

    hollywood sportsbook pays a % of risk back to players. they messed up and paid people more than they deserved. but instead of taking it back they let everyone keep the extra money. i got more than 3xx's i deserved. did not even know it. got an email today.


    Hi A-Lister!
    As you may have noticed this past month's loyalty rebate bonus was overcredited based on the previous month play, this error in the calculation was merely a technical issue we faced, however we want you to know that we are aware of this and you are allowed to keep overages on Hollywood

    asked to know the amounts.


    As per your gaming you were entitled to a $14.91 rebate bonus, however you received $53.12
    But no worries, our bad is your win!


    very generous of them. thanks hollywood anyone else
    Last edited by relaaxx; 04-09-12 at 06:36 PM. Reason: spelling
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  2. 04-09-12 06:53 PM #2
    dark star
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    Underrated book IMHO
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  3. 04-10-12 09:56 AM #3
    Jrod124
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    agreed I like Hollywood Sports alot and I got a extra $23 for them as well because of the mistake
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  4. 04-10-12 04:27 PM #4
    HollywoodSB
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    Gentlemen, Thank you for your comments. We appreciate it
    While we pride ourselves on being the best at all we do for you, this error, while relatively minor, only makes us try to work harder...

    best to all of you...
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  5. 04-10-12 06:46 PM #5
    folousp1
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    easy to give back $55 when you don't have to give back $9k
    Last edited by folousp1; 04-10-12 at 06:51 PM.
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  6. 04-10-12 07:15 PM #6
    Justin7
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    Hoollywood,

    any chance you all will reimburse the players where their correlated parlay winnings were stolen?
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