1. #1
    helpplease
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    Please HELP me .. Pinnacle won't return my money in a fight that ended in a Draw

    problem solved , thank u all
    Last edited by helpplease; 03-03-12 at 11:06 AM.

  2. #2
    Hareeba!
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    I suggest you not go posting stuff like this until the bookie in question has made a final determination.

    I also recommend that you remove your account details from anything you do chose to post in a forum.

  3. #3
    helpplease
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    Quote Originally Posted by Hareeba! View Post
    I suggest you not go posting stuff like this until the bookie in question has made a final determination.

    I also recommend that you remove your account details from anything you do chose to post in a forum.

    I have removed the details .. thank u so much .. also is it illegal to post what I have posted ?! If so please let me know ! thanks

  4. #4
    Justin7
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    help,

    I think your post is fine. I am a bit puzzled by Pinnacle's response, because this has not been decided for seven days.

    The first thing I would do is write a clear email to them explaining why your wager should be voided. 1. The fight was a draw, and give them a link proving it. 2. Emphasize the date of the match, and it has not been seven days.

    Discuss it with them. Pinnacle's CS is very good, and they usually fix things quickly in the rare scenarios where there was a mistake.

    If that doesn't work, file a complaint. Click the link on the bottom of my post.

  5. #5
    Tomato
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    One book awarded Tomato money on Johnson, to which he ended up placing on Alves. The book then reversed the winning decision, and now charged Tomato with a negative balance.

  6. #6
    helpplease
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    Quote Originally Posted by Justin7 View Post
    help,

    I think your post is fine. I am a bit puzzled by Pinnacle's response, because this has not been decided for seven days.

    The first thing I would do is write a clear email to them explaining why your wager should be voided. 1. The fight was a draw, and give them a link proving it. 2. Emphasize the date of the match, and it has not been seven days.

    Discuss it with them. Pinnacle's CS is very good, and they usually fix things quickly in the rare scenarios where there was a mistake.

    If that doesn't work, file a complaint. Click the link on the bottom of my post.
    thank u so much .. I'll await there response from there grading department on it .. And I'll update you guys on it .. thanks again .. hopefully I won't have to file a sportsbook complaint .. this is the first time I am ever having trouble with Pinnacle

  7. #7
    Hareeba!
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    Quote Originally Posted by helpplease View Post
    I have removed the details .. thank u so much .. also is it illegal to post what I have posted ?! If so please let me know ! thanks
    No it's not illegal but it is premature considering the final communication from the book was that they were looking into and would get back to you about it. And knowing that book I'm sure it will be rectified very shortly.

  8. #8
    helpplease
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    anyone know where I stand ?! am I entitled to my money back ??

    After the fight, MMA Junkie's John Morgan reported that the score announced was not the score written on the judges cards he received. During the post-fight press conference, UFC president Dana White reported that the fight was actually scored as a majority draw. By the rules of the flyweight tournament, it should have gone to a fourth and decisive round, but the error was discovered too late.


    and these are Pinnacle's rules regarding MMA


    1. Unless otherwise noted, fights must take place within one week of the listed date of the fight or the bout will be graded "no action" and wagers refunded.
    2. Venue changes within the same country will not affect the status of pending wagers. Venue changes to a different country will result in a grade of "no action" on all pending wagers.
    3. If the number of scheduled rounds in a fight is changed, the following wagers will have action: the fight winner, fighter wins only, and draw options. "fight totals" & "will go / won't go" will have action if the updated scheduled rounds is more than the total listed on the proposition. Exact round of ending, fighter to win inside distance, win by decision, and goes distance propositions will all be no action if scheduled rounds are changed or misposted.
    4. Results will be graded based on the official result at ringside.
    5. A result may be revised or altered after initial presentation by the ring announcer. For wagering purposes, results are not official until verified by officials at the fighting venue. Official or unofficial sanctioning body overturns of a fight decision based on appeal, suspension, lawsuit, drug testing result, or any other fighter sanction will not be recognized for wagering purposes.
    6. A wager on a fighter "Inside Distance" wins if the selected fighter wins by KO, TKO, DQ, submission, or any other form of stoppage.
    7. A wager on a fighter to win by "KO/TKO" wins only if the fighter wins by KO, TKO or corner stoppage. A win by submission is not considered a KO/TKO in MMA.
    8. When a "draw" occurs, wagers on both fighters "to win" are refunded.
    9. Other proposition wagers are graded according to their specific wording.
    10. An "If Wins Only" wager loses when a fight ends in a draw.
    11. Any fight that is deemed "no contest" will have all wagers refunded.
    12. A total listed on a fight represents the total number of completed rounds. The halfway point of a round is at exactly two minutes and thirty seconds into a five minute round. Thus, 2½ rounds would be two minutes and thirty seconds of the 3rd round.
    13. If an over/under total lands on the exact half round total in a fight, the wager will be a push. If the phrase "Fight goes 2:30 round X", and the fight ends at exactly that second of that round, then "Fight goes" will be graded the winner.
    14. In round distance wagering, if a fighter fails to answer the bell for the start of any round, the fight officially ended in the last round fought.
    15. In total wagering, if a fighter does not answer the bell to start a round where the fight has gone the exact distance listed on the total, the UNDER is the winner.
    16. For wagers that state "will a fighter win in round x", that fighter must finish the fight in round x to win the prop. For example, if you bet YES for "Mark Coleman to win in round 3", then the fight must be stopped in Coleman's favor in round 3 for yes to be considered the winner. The only exception is if a fighter does not answer the bell for a round. Then the fight officially ended in the last round fought.



    still waiting for an update from them though

  9. #9
    lukahh
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    i think you will be fine - CS glitch, probably. Pinnacle has always been spot on.

  10. #10
    GimpedMaster
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    Always hear such good things about this book, I assume this will get rectified

  11. #11
    dealer wins
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    Sometimes when they correct a graded wager it doent show under "graded wagers", but under "all transactions".

  12. #12
    muffins
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    See rules :
    4. Results will be graded based on the official result at ringside.
    5. A result may be revised or altered after initial presentation by the ring announcer. For wagering purposes, results are not official until verified by officials at the fighting venue

    Ringside it was declared a win for Johnson so you could be in trouble. Its grey as I'm not sure exactly when/were it was realised the judges scorecards had it a draw but I don't think that occurred until the press conference so by Pinnacle's rules you lose. Well worth disputing though.

  13. #13
    helpplease
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    @muffins .. but the athletic commission in Australia took full responsiblity as they mistakenly thought the judges put 10-9 for the last round for Ian Mccall when 1 of the judges gave it 10-8 thereby making it a draw ..

    meaning the OFFICIAL score was a majority draw .. but they got it wrong when they read the scores .. the actual REAL scores was a majority draw

    I am not in the right ?! the FIGHT ended in a DRAW that was the offical score card

    A result may be revised or altered after initial presentation by the ring announcer. For wagering purposes, results are not official until verified by officials at the fighting venue. Official or unofficial sanctioning body overturns of a fight decision based on appeal, suspension, lawsuit, drug testing result, or any other fighter sanction will not be recognized for wagering purposes.


    btw still waiting for an email from back Pinnacle ..

  14. #14
    muffins
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    The official declared the result ringside for Johnson, not just the announcer, but Craig Waller from the official body, therefore Pinnacle resulted correctly per their rules.

    http://www.sherdog.com/news/news/UFC...-to-Come-40775

  15. #15
    helpplease
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    Quote Originally Posted by muffins View Post
    The official declared the result ringside for Johnson, not just the announcer, but Craig Waller from the official body, therefore Pinnacle resulted correctly per their rules.

    http://www.sherdog.com/news/news/UFC...-to-Come-40775

    yes but the officials made a mistake tallying the scores from the ORIGINAL score card .. and they took full responsiblity and said that the OFFICIAL score cards which the judges scored it was ruled that the bout was a majority DRAW ..

    I have emailed Pinnacle several times and still have yet to receive a response .. I've been nice in all the emails I've sent but they don't seem to be responding after that last email they sent me waiting for an update .. I'm very close to submittng a complaint

    oh and btw bodog / bovada recognized the bout as a draw and gave everyone there money back just so u know

  16. #16
    helpplease
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    ok they are not responding to any of my emails and I have no idea why and I have still yet to receive an update from them ..

    Should I file a complaint yet ?! or should I wait it out .. because usually they respond pretty fast .. and they are not responding to any of my emails asking them for an update on the situation and I have sent 2 -3 new emails at least

  17. #17
    helpplease
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    ok I've just heard from several people that 5dimes and bodog / Bovada has returned their money on this bet .. and have recognized it as a draw

    yet I have yet to receive an update from pinnacle and they have yet to answer any of my emails I've sent them asking for an update on what's going on ..

  18. #18
    helpplease
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    ok they have just as of a few minutes ago returned my money to my account !! finally thank u god my head was literally blowing up steam from this situation ..

    also Pinnacle has yet to respond any of my emails and I am not really not sure why .. It would be nice to get a response from them but they don't seem to be answering any of my emails .. disappointed a bit about this

    thanks everyone though !!

  19. #19
    Hareeba!
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    Next time be a bit more patient and allow the book a reasonable time to look into and fix things up before making such posts.

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