[spiderdrinks]

customer service is rude and they are saying they are only covering 15 of the 28 in the fees from my deposit with **. How petty, Im going back to bookmaker. %dimes has done little things here and there to annoy me just enough and there attitude about it is simply too bad.

[nyplayer33]

they have never been rude to me

[killawookie]

Always have be understanding and kind to me as well.

[Holeaway]

I have noticed that their customer service is lacking, but they have betting options that I enjoy and these other sites that do have good cust service really cant compare to 5 dimes betting options. As long as they are paying out I can deal with it.

[cloverfield]

with 5dimes CS it's all about how you approach it.
if they tell you they only cover $15 ask them to "see if I can get full credit from Tony or Rommel"

if you say "What the F are you talking about, do you understand English?" it may not go over too well. they have ALWAYS accommodated me when I ask them politely...sometimes lower level CS don't even realize upper management will allow something to long time customers.

Tony gets a LOT of shit on the forums, but he's always been outstanding when I've dealt with him.

[ehp6737]

customer service is rude and they are saying they are only covering 15 of the 28 in the fees from my deposit with **. How petty, Im going back to bookmaker. %dimes has done little things here and there to annoy me just enough and there attitude about it is simply too bad.

OP, go back to Bookmaker with their 20cent baseball lines and overjuiced soccer, tennis, boxing, golf, UFC, etc. and have a blast. I'll take 5cent overnight lines on MLB and way better moneylines on soccer, tennis, bosing, and UFC.

5Dimes offers the best moneylines, the most betting options, they let you parlay anything, no one else in the US market is even close. Not to mention they pay, and pay fast. It's never taken more than 3 days to receive any kind of payout from them, even checks. CS supv Rommel has done incredible things for me, I've had a few minor issues with a few reps, but for everything else you get there I'm willing to have a less than stellar experience every now and again. No book, or business for that matter, is going to be A+ in every category across the board. You need to pick and choose your battles.

If you're going to leave 5D over $13 in non-covered fees so you can turn around and play at Bookmaker and give back more than that every day on high juice in many sports than god bless. But it makes no sense to me.

I have noticed that their customer service is lacking, but they have betting options that I enjoy and these other sites that do have good cust service really cant compare to 5 dimes betting options. As long as they are paying out I can deal with it.

Exactly

[5mike5]

not to mention it clearly states on the website they on cover the fees that are implemented when u got to the place, NOT over the internet...

i dont need customer service to kiss my ass, 5dimes has best options of ANY sportsbook and u can do more there than any other book available...period

and oh, yeah they always PAY

[Kindred]

yeah not to mention 5 dimes rigged casino..why would you play with shady ass 5slimes http://www.casinomeister.com/rogue/BLRTechnologies.php

[5mike5]

why woukld u play any online casino??

they are all rigged...god they love casino suckers

[Sdotbold]

Yeah I had them do this to me last deposit a few months ago. I asked them before hand and they said they would cover all fees.- then they said different after I deposited. But their options are too good for me to leave Over a few dollars. I think 5 dimes is the best US book by far. I like bet islands but their betting options just arent even close to 5dimes.

[mighty maron]

why woukld u play any online casino??

they are all rigged...god they love casino suckers

I have made 2.5 k from their casino that I have withdrawn in cash....

[mngambler]

with 5dimes CS it's all about how you approach it.
if they tell you they only cover $15 ask them to "see if I can get full credit from Tony or Rommel"

if you say "What the F are you talking about, do you understand English?" it may not go over too well. they have ALWAYS accommodated me when I ask them politely...sometimes lower level CS don't even realize upper management will allow something to long time customers.

Tony gets a LOT of shit on the forums, but he's always been outstanding when I've dealt with him.

all boils down to this...bottom line is be nice and you will be treated in a good manner.... with all these stupid petty threads lately I can imagine how some of the conversations have gone, like stated above try asking for something in a polite civilized manner

[Legions36]

Been using these guys for a while now and its not something i even think or worry about anymore, i just place my bets. Great out for U.S. players. What do u guys like money or CS reps, i like money so no rep or $15 fee can move me, 5dimes have rediculous lines and betting options, only a fool wouldn't want to use them. GL trying to get sympathy in this forum from this SBR Rated A+ place.

[v1y]

said it before and i'll say it again, i've never had any problem with 5dimes customer service, and i've talked with them on many many occasions.

[cjwatsonfan32]

its the best book for US players. just cause you lose and have to make a deposit in the first place is no need to create a thread and be a whiny little bitch on the forum

[lt56]

Hey Spiderdrinks; what a wimpy thread; it's a tough world; you need a tissue?

[Microphone]

I thought 5 Dimes got rid of that casino portion. Only Legends has it.

You want a rigged casino, along with 20 cent lines and pay to get your money back arrangements...the go back to Bookmaker. Only if Bet Islands and 5 Dimes collapsed would I even think of it and I think my guy on the corner will do me better.

[CityCowboy]

5 dimes on payouts is a 9.5, on betting options and bonus options a 10 and on friendliness a 4 lol.
They don't need to be friendly since they have so many customers and so many betting options.
When ever another company can match their ability to pay and betting options then they will start worrying about kindness but what are the chances of that happening these days? Maybe you should try this site. http://www.betdsi.eu/sportsbook-betting/

[CzechRaise]

5D Lowered my limits recently.

Only could bet around 80 USD for some ATP matches.

Otherwise v happy with 5 Dimes; never had problem with anything..

[Scooter]

5D Lowered my limits recently.

Only could bet around 80 USD for some ATP matches.

Otherwise v happy with 5 Dimes; never had problem with anything..

When they lowered your limits - was it for everything, or only the ATP matches?

Interested in comments from others who've had limits lowered - will they selectively do it for only the sport that you are beating them on, or is it an across the board limit (everything limited)?

[john230]

Been with 5 dimes for 6 months. Great book with a lot of options, early lines, low limits, and solid racebook. Would highly recommend.

[thewolf]

customer service is rude and they are saying they are only covering 15 of the 28 in the fees from my deposit with **. How petty, Im going back to bookmaker. %dimes has done little things here and there to annoy me just enough and there attitude about it is simply too bad.

For $13, you are bitching..>Really? I'm with intertops, try paying $150 for a ** payout, and having to wait 6 days for a control number...You have it great there. If you are bitching out $13 fee that you have to pay, maybe you shouldn't be gambling. 5dimes is the best out there and I am coming back to them...Grass is not greener over at INTERTOPS!

[5mike5]

I have made 2.5 k from their casino that I have withdrawn in cash....

all tha tells me is u spent 3-4x that b4 u won it

if u think online casinos are not rigged ur clueless.thats common knowledge..and thats ALL of them

[CzechRaise]

When they lowered your limits - was it for everything, or only the ATP matches?

Interested in comments from others who've had limits lowered - will they selectively do it for only the sport that you are beating them on, or is it an across the board limit (everything limited)?

Abt 10 days ago

Today I played 1st round of AO (max 300), not horrible, not exciting either

[darkhat]

customer service has always been their major downfall. It is awful, it's the main reason I have played less and less there over the years.

[5mike5]

any1 thats plays at a book to get ass kisses from CS agents shouldnt be gambling

the best and most gambling options makes a book great, and reduced juice....5dimes

no book gives the player more advantages than they do...period

[fizzwont]

CS is terrible and always has been. Be careful about props, you might get angled on the wording. Otherwise for vanilla stuff and reduced juice, it's a good option for USA guys.

[Nick Papageorgio]

They must learn to be dealt with as they are no non sense type CS. Get the job done and move on to the next customer type. At 1st I did not understand this, now that I do my transactions have become much smoother.