1. #1
    pitching101
    pitching101's Avatar Become A Pro!
    Join Date: 12-02-11
    Posts: 3

    For BodogBecky

    I tried to send this as a PM but since I need 20 posts before I can PM I decided to post the message here:

    Hey Becky,

    I recently signed up for Bodog since it seems like a great sportsbook. I am an extremely active bettor and would love to start using Bodog but it is hard to believe there is no free payout option for NY residents. I have already spoke to 2 customer service reps who said there is nothing they can do. Is there really no other option? Seems like 99% of the other sportsbooks do not have this problem. There was also a thread about three months ago in which the OP said there seems to be another free payout option but never specified.

    I would be forever grateful if you could remedy this situation and would make sure everyone knew about the great customer service Bodog has.

    Thanks,
    Mark

  2. #2
    Trident
    Update your status
    Trident's Avatar Become A Pro!
    Join Date: 02-07-09
    Posts: 2,362
    Betpoints: 2791

    Quote Originally Posted by pitching101 View Post

    Seems like 99% of the other sportsbooks do not have this problem.
    Why play at a book let alone Bodog when they make it so difficult to cash out?

  3. #3
    bubba
    bubba's Avatar Become A Pro!
    Join Date: 09-29-05
    Posts: 2,432
    Betpoints: 8458

    free option? i stopped using them because they gave me no option, free or not.

  4. #4
    BodogBecky
    BodogBecky's Avatar Become A Pro!
    Join Date: 07-28-09
    Posts: 579

    Quote Originally Posted by pitching101 View Post
    I tried to send this as a PM but since I need 20 posts before I can PM I decided to post the message here:

    Hey Becky,

    I recently signed up for Bodog since it seems like a great sportsbook. I am an extremely active bettor and would love to start using Bodog but it is hard to believe there is no free payout option for NY residents. I have already spoke to 2 customer service reps who said there is nothing they can do. Is there really no other option? Seems like 99% of the other sportsbooks do not have this problem. There was also a thread about three months ago in which the OP said there seems to be another free payout option but never specified.

    I would be forever grateful if you could remedy this situation and would make sure everyone knew about the great customer service Bodog has.

    Thanks,
    Mark
    Hey Mark,

    I will PM you my email addy, OK? I will need you to send me your account number so I can put you in touch with a senior CS manager.

    PS- thank you Mindy for bringing my attention to this thread!!!

    Becky

  5. #5
    TheAntFather
    Enlightenment
    TheAntFather's Avatar Become A Pro!
    Join Date: 03-14-11
    Posts: 3,021

    Quote Originally Posted by Trident View Post
    Why play at a book let alone Bodog when they make it so difficult to cash out?
    Exactly.

  6. #6
    TheAntFather
    Enlightenment
    TheAntFather's Avatar Become A Pro!
    Join Date: 03-14-11
    Posts: 3,021

    Quote Originally Posted by bubba View Post
    free option? i stopped using them because they gave me no option, free or not.
    Ditto.

  7. #7
    TheAntFather
    Enlightenment
    TheAntFather's Avatar Become A Pro!
    Join Date: 03-14-11
    Posts: 3,021

    Avoid this book at all costs. It's obvious they don't care about US players anymore.
    Nomination(s):
    This post was nominated 1 time . To view the nominated thread please click here. People who nominated: nosniboR11

  8. #8
    Blondie
    Blondie's Avatar Become A Pro!
    Join Date: 06-19-08
    Posts: 2,823
    Betpoints: 73

    Quote Originally Posted by BodogBecky View Post
    Hey Mark,

    I will PM you my email addy, OK? I will need you to send me your account number so I can put you in touch with a senior CS manager.

    PS- thank you Mindy for bringing my attention to this thread!!!

    Becky
    Anytime Becky! It was great to "talk" to you and hear how you are doing!

  9. #9
    Legions36
    Legions36's Avatar Become A Pro!
    Join Date: 12-17-10
    Posts: 3,032
    Betpoints: 7744

    Quote Originally Posted by pitching101 View Post
    I tried to send this as a PM but since I need 20 posts before I can PM I decided to post the message here:

    Hey Becky,

    I recently signed up for Bodog since it seems like a great sportsbook. I am an extremely active bettor and would love to start using Bodog but it is hard to believe there is no free payout option for NY residents. I have already spoke to 2 customer service reps who said there is nothing they can do. Is there really no other option? Seems like 99% of the other sportsbooks do not have this problem. There was also a thread about three months ago in which the OP said there seems to be another free payout option but never specified.

    I would be forever grateful if you could remedy this situation and would make sure everyone knew about the great customer service Bodog has.

    Thanks,
    Mark
    Blame that on your politicians not them, also be thankful they even allow people from New York. And don't listen to that idiot above saying avoid Bodog, only fools and idiots complain about A rated SBR recommended books.

  10. #10
    pitching101
    pitching101's Avatar Become A Pro!
    Join Date: 12-02-11
    Posts: 3

    I'm only trying to play at Bodog because I am looking for a sportsbook with a lot of NCAA BB player props. I obviously won't be depositing with Bodog if there is no free withdrawal option, just figured they might be able to figure something out if they wanted my business. I don't see other sportsbooks charging extra for NY residents so it seems like an extra fee they should be able to waive...

    I have contacted Becky and will keep you updated.

  11. #11
    Trident
    Update your status
    Trident's Avatar Become A Pro!
    Join Date: 02-07-09
    Posts: 2,362
    Betpoints: 2791

    Quote Originally Posted by Legions36 View Post
    And don't listen to that idiot above saying avoid Bodog, only fools and idiots complain about A rated SBR recommended books.
    Name one A rated SBR book or for that matter any book that charges a fee to make a CC deposit.

    Name one A rated SBR book or for that matter any book that posts lines/totals later.

    Name one A rated SBR book that circles as many games or for that matter even has circled games.

    I could go on all day about these clowns.

  12. #12
    skrtelfan
    skrtelfan's Avatar Become A Pro!
    Join Date: 10-09-08
    Posts: 1,913
    Betpoints: 3337

    Or name one A rated book that deals dual lines and will use fake line moves to only take one sided action.

  13. #13
    st louie
    st louie's Avatar Become A Pro!
    Join Date: 12-08-11
    Posts: 7
    Betpoints: 24

    Bodog Becky can you help me get paid, never had a problem in the 5 years I have been with bodog, but now after a disasterous year, I finally try to pull out $1,000 and i am getting the run around, 12 days and still no tracking number...I hate to miss another weekend of playing but I cannot justify depositing anymore if I am not going to get paid

  14. #14
    BodogBecky
    BodogBecky's Avatar Become A Pro!
    Join Date: 07-28-09
    Posts: 579

    Quote Originally Posted by st louie View Post
    Bodog Becky can you help me get paid, never had a problem in the 5 years I have been with bodog, but now after a disasterous year, I finally try to pull out $1,000 and i am getting the run around, 12 days and still no tracking number...I hate to miss another weekend of playing but I cannot justify depositing anymore if I am not going to get paid
    Got your PM and have sent a message to senior CS management to find out what's going on. Will get back to you asap and don't worry, I promise you'll receive your money!

    Becky

  15. #15
    Coolcanuck79
    Coolcanuck79's Avatar SBR PRO
    Join Date: 12-07-11
    Posts: 3,156
    Betpoints: 24262

    Hi Becky,

    I'm in the same boat. Been with Bodog for quite some time now and I have requested 2 payouts (Nov 20 and 27) and I keep getting the run around as to why they haven't been posted to my bank account.

    I can't pm you yet as I need to get to 20 posts.

  16. #16
    BodogBecky
    BodogBecky's Avatar Become A Pro!
    Join Date: 07-28-09
    Posts: 579

    Quote Originally Posted by Coolcanuck79 View Post
    Hi Becky,

    I'm in the same boat. Been with Bodog for quite some time now and I have requested 2 payouts (Nov 20 and 27) and I keep getting the run around as to why they haven't been posted to my bank account.

    I can't pm you yet as I need to get to 20 posts.
    Don't worry- I'll get CS to sort you out. I'll PM you my email address right now...

    Becky

  17. #17
    dilwale
    dilwale's Avatar Become A Pro!
    Join Date: 12-09-11
    Posts: 112
    Betpoints: 618

    Hey Becky,

    I am in the same boat, new here but following you for a long time. I can't pm you but would love to email you if you give me the opportunity please. Have had good experience with bodog until now. I keep getting the following message from them:

    Thank you for contacting Bodog Customer Service.

    We appreciate the time you have taken to send us your inquiry regarding your payout with Reference Number xxxxx dated November 29, 2011 for the amount of CA$xxxxxx via DBT.

    We are currently experiencing a slight delay due to the backlog created in the processing of payouts. Since we utilize international providers, this delay added an additional 1 - 2 business days to the general timeframe for payouts via. This explains the reason why you have not yet received your payment.

    Please do not let this one instance dissuade you from our services. We greatly value each and every one of our customers. We appreciate your business, and we hope to have your continued patronage in the future.


    If there is anything else we can help you with, please let us know.

    Best regards,

    Customer Service
    Bodog. Be A Player.
    service@bodog.ca
    1-877-263-6422 (1-877-BODOG-CA)

    You may have missed out on some huge Poker prizes, Sports events, and Casino jackpots!


    Please help getting more info for me as would love to get payout for christmas stuff.

  18. #18
    BodogBecky
    BodogBecky's Avatar Become A Pro!
    Join Date: 07-28-09
    Posts: 579

    Quote Originally Posted by dilwale View Post
    Hey Becky,

    I am in the same boat, new here but following you for a long time. I can't pm you but would love to email you if you give me the opportunity please. Have had good experience with bodog until now. I keep getting the following message from them:

    Thank you for contacting Bodog Customer Service.

    We appreciate the time you have taken to send us your inquiry regarding your payout with Reference Number xxxxx dated November 29, 2011 for the amount of CA$xxxxxx via DBT.

    We are currently experiencing a slight delay due to the backlog created in the processing of payouts. Since we utilize international providers, this delay added an additional 1 - 2 business days to the general timeframe for payouts via. This explains the reason why you have not yet received your payment.

    Please do not let this one instance dissuade you from our services. We greatly value each and every one of our customers. We appreciate your business, and we hope to have your continued patronage in the future.


    If there is anything else we can help you with, please let us know.

    Best regards,

    Customer Service
    Bodog. Be A Player.
    service@bodog.ca
    1-877-263-6422 (1-877-BODOG-CA)

    You may have missed out on some huge Poker prizes, Sports events, and Casino jackpots!



    Please help getting more info for me as would love to get payout for christmas stuff.
    Sure, I'll PM you my direct email. However, to set expectations correctly, if there is a backlog not much can be done to move the payment through any quicker. Lets have a look though.

    Becky

  19. #19
    dilwale
    dilwale's Avatar Become A Pro!
    Join Date: 12-09-11
    Posts: 112
    Betpoints: 618

    Hi Becky,

    Thanks again for all your help, really appreciate it. I understand but just don't like the different excuses that I am getting. The runaround like coolcanuck mentioned. Now they are asking for my bank activity/statement which I have sent to confirm I don't have the funds. It should be easy to know whether the money has been sent or not.

Top