[laurafilgueira]

Hello, to request payment in the bookmaker Bet365.com documents they have asked me.

I have sent the verification letter that they sent me by mail.

I sent them my identity card.

Subsequently, I have requested a photo holding the national identity and a screenshot of my moneybookers account.

Today, after no response in weeks to my last e-mail I decided to talk to them in chat. They've taken off my balance (220 €) because according to this I breached the rules.

I have complied with all terms and conditions and send them only after all required documentation decide to remove the balance without warning or answering e-mails.

I hope I can help with this.

thanks

[Hareeba!]

so what mischief have you been up to?
which country are you from?

http://www.sportsbookreview.com/Spor...Complaint.aspx

[mikeyg]

Has to be more to this story. They just don't give you a one line reason, they will have evidence of any so called breaches. Let us know the full story

[Justin7]

I have this complaint, and am working with Bet365.

[Ruifgalmeida]

Hello, to request payment in the bookmaker Bet365
Subsequently, I have requested a photo holding the national identity and a screenshot of my moneybookers account
thanks

this is where I would draw the line , it is insane that any bookie ask for that.

[guiwillemann]

weird... by the way, have you created more than one account using your PC?

[Stallion]

I haven't had any problems with bet365.

[Stefan]

this is where I would draw the line , it is insane that any bookie ask for that.

Indeed, but I don't think they request this from everybody. There must be a reason for this.

[dikefale]

We hope you get your money,but as someone said before there is more to this story 99%.
Maybe they dont have best odds in industry but they are fair as it can be and having money at this shop is same as have it in bank.

[poloyol]

friend of mine has been a customer of Bet365 for over 5 years and on occasions withdraws a large amount every 2-3 months,never has had an issue.

[Agentas]

Hello, to request payment in the bookmaker Bet365.com documents they have asked me.

I have sent the verification letter that they sent me by mail.

I sent them my identity card.

Subsequently, I have requested a photo holding the national identity and a screenshot of my moneybookers account.

Today, after no response in weeks to my last e-mail I decided to talk to them in chat. They've taken off my balance (220 €) because according to this I breached the rules.

I have complied with all terms and conditions and send them only after all required documentation decide to remove the balance without warning or answering e-mails.

I hope I can help with this.

thanks

which country you are?

[mikeyg]

I just withdrew $7500 last week. Biggest ever so i was a little concerned. Not even an issue, three days it was in my bank account.

There is definatly a reason why they are making you jump through so many hoops

[adiva65]

I do today a complain because after I deposit from 8 iun 2700euro and yesterday I request a payment of 3800 euro via bank transfer a operator from bet365 tell to me that the payout will be procesed only after 10 day! why?

[cristianbet]

A mugshot photo holding the national identity is a disgrace to any player.