1. #351
    RudyRuetigger
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    Quote Originally Posted by RudyRuetigger View Post
    You guys with futures pending should definitely email and type in live chat


    save it as a printscreen in paint or somewhere


    if your team loses, you have proof you already requested should they try not to pay
    they basically just freerolled every team in NHL and NBA that didnt make it this far


    kept their cash for losers and ONLY having to reimburse others


    SAD

  2. #352
    JIBBBY
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    Quote Originally Posted by johnnyvegas13 View Post
    agree

    they r freerolling us on all these futures that can never b won now

    this is some bull
    Just a few on my pending list now copy and pasted below.. Dimes better refund these and others!!! I'm gonna wait a week before requesting my cash withdraw in hope the futures get refunded. Let's see what happens????

    This is all total BS though!! Dimes has been my go to MMA book for betting for over a decade.


    $60.00 $50.00 Pending 11/10/2019 8:00:01 AM Politics Other Sports 50101 Donald Trump wins Presidential Election -120* vs Field wins Presidential Election


    $100.00 $120.00 Pending 11/10/2019 8:00:01 AM Politics Other Sports 50101 Donald Trump wins Presidential Election +120* vs Field wins Presidential Election

  3. #353
    johnnyvegas13
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    Quote Originally Posted by JIBBBY View Post
    Just a few on my pending list now copy and pasted below.. Dimes better refund these and others!!! I'm gonna wait a week before requesting my cash withdraw in hope the futures get refunded. Let's see what happens????

    This is all total BS though!! Dimes has been my go to MMA book for betting for over a decade.


    $60.00 $50.00 Pending 11/10/2019 8:00:01 AM Politics Other Sports 50101 Donald Trump wins Presidential Election -120* vs Field wins Presidential Election


    $100.00 $120.00 Pending 11/10/2019 8:00:01 AM Politics Other Sports 50101 Donald Trump wins Presidential Election +120* vs Field wins Presidential Election
    Agree but I have lakers futures and they r playing the rockets tonight

  4. #354
    PuffDaddy
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    ahhh.... now i get it Michrophone....

    GL

  5. #355
    RudyRuetigger
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    Quote Originally Posted by johnnyvegas13 View Post
    Agree but I have lakers futures and they r playing the rockets tonight
    did you read my post


    quit bitching and do that

  6. #356
    johnnyvegas13
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    Quote Originally Posted by RudyRuetigger View Post
    they basically just freerolled every team in NHL and NBA that didnt make it this far


    kept their cash for losers and ONLY having to reimburse others


    SAD
    This is basically the complaint of the thread

    sbr mods help us

  7. #357
    johnnyvegas13
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    Only he says this far he means till sept 25

  8. #358
    Ian
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    Pending futures are now no longer being transferred to betanysports. This is very frustrating for me because I was waiting for CS to get back to me with some info so I could transfer my account over. By the time they got back to me pending futures were no longer available for transfer.

  9. #359
    johnnyvegas13
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    Quote Originally Posted by Ian View Post
    Pending futures are now no longer being transferred to betanysports. This is very frustrating for me because I was waiting for CS to get back to me with some info so I could transfer my account over. By the time they got back to me pending futures were no longer available for transfer.
    wow thx for sharing

    so did they refund anything or still pending?

  10. #360
    Microphone
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    Whether it's Bet Islands, Legends or any of the bunch of sportsbooks that have folded or left, what's should be disturbing here to U.S. players is this is #1 that's leaving (according to the last SBR poll and I think that's still accurate) and they are not doing it the way that, say, Bet Jamaica did that seemed to be well thought out at that time. This is a no heads up we're leaving in 2 weeks email sent to all of us with no solutions. At least with Bet Jamaica, they had a plan, even though Heritage may not have been everyone's cup of tea and if it wasn't, Heritage would process your payout.

    Between that and this being arguably a book's most profitable time since COVID began, you have to wonder.......

  11. #361
    Ian
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    Quote Originally Posted by johnnyvegas13 View Post
    wow thx for sharing

    so did they refund anything or still pending?
    I just called them to cancel my pending futures that will finish after the cut-off date. I was told it would take a long time to refund them because the queue is long, but they're in the queue.

  12. #362
    Ian
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    Quote Originally Posted by Microphone View Post
    Whether it's Bet Islands, Legends or any of the bunch of sportsbooks that have folded or left, what's disturbing here to U.S. players is this is #1 that's leaving (according to the last SBR poll and I think that's still accurate) and they are not doing it the way that, say, Bet Jamaica did that seemed to be well thought out at that time. This is a no heads up we're leaving in 2 weeks email sent to all of us with no solutions. At least with Bet Jamaica, they had a plan, even though Heritage may not have been everyone's cup of tea and if it wasn't, Heritage would process your payout.

    Between that and this being arguably a book's most profitable time since COVID began, you have to wonder.......
    The way Greek went out was much smoother. This is haphazard by comparison. Hopefully we'll all get our money and it will just be an inconvenience. If it's not that case it's obviously horrible, but I don't know what else we can do about it.

  13. #363
    JohnGalt2341
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    Quote Originally Posted by JIBBBY View Post
    Just a few on my pending list now copy and pasted below.. Dimes better refund these and others!!! I'm gonna wait a week before requesting my cash withdraw in hope the futures get refunded. Let's see what happens????

    This is all total BS though!! Dimes has been my go to MMA book for betting for over a decade.


    $60.00 $50.00 Pending 11/10/2019 8:00:01 AM Politics Other Sports 50101 Donald Trump wins Presidential Election -120* vs Field wins Presidential Election


    $100.00 $120.00 Pending 11/10/2019 8:00:01 AM Politics Other Sports 50101 Donald Trump wins Presidential Election +120* vs Field wins Presidential Election
    Keep us posted on this if you will. I have a bunch wagers on the election as well.

  14. #364
    pologq
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    Quote Originally Posted by Microphone View Post
    They ended up closing my chat after an hour and a half on hold. Great.
    some girl said fcuk that and went to get drunk after all of the chats she had doing.

  15. #365
    Microphone
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    Quote Originally Posted by Ian View Post
    The way Greek went out was much smoother. This is haphazard by comparison. Hopefully we'll all get our money and it will just be an inconvenience. If it's not that case it's obviously horrible, but I don't know what else we can do about it.

    Yeah Ian I'm not trying to stir the pot. I've got a decent sized 5 figure balance there and figured it was always and probably still is safe. But to see #1 running their whole act this way is disconcerting. I'll wait 4 weeks if I have to, I'm patient, I get it, I do customer service for one of my jobs. But to have no plan stated in an email and then to put a deadline in that same email, you get a little nervous, especially for a book that of the 4 major U.S facing books, was the slowest for BTC payouts.

  16. #366
    Microphone
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    Quote Originally Posted by pologq View Post
    some girl said fcuk that and went to get drunk after all of the chats she had doing.

    Earning $2/hr I don't blame her.

  17. #367
    jjgold
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    Everyone will get all their money relax you can’t all at once request it


    Same with the bank and 5000 people went in you’re not getting the money real fast

  18. #368
    JIBBBY
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    Quote Originally Posted by JohnGalt2341 View Post
    Keep us posted on this if you will. I have a bunch wagers on the election as well.
    I'm not calling in or doing anything for a week with Dimes.. I'll keep this thread posted though.

    I can only imagine Dimes is getting flooded with calls and requests right now.. I don't wanna deal with that shiit.. I'm gonna play the waiting game. I guess we have til the 21st or 25th of September to finalize everything so I'll wait a bit..

  19. #369
    BuckyOne
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    What size post up bank do you think we are talking about here?

  20. #370
    Microphone
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    Quote Originally Posted by jjgold View Post
    Everyone will get all their money relax you can’t all at once request it


    Same with the bank and 5000 people went in you’re not getting the money real fast
    I don't want it all at once and I'll wait 8 hours to talk to someone I don't care. But when I finally get through like I did, I don't want an incomprehensible answer then be literally tossed aside after 90 minutes.
    Points Awarded:

    pologq gave Microphone 2 Betpoint(s) for this post.


  21. #371
    gshock1
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    Quote Originally Posted by CappinTerp View Post
    I have been trying to get a payout....every time I call,I get a computer sound then music...can't talk to anyone to get a payout !!...........any feedback would be appreciated.
    I was on hold for 40 minutes early this morning but did get through. Payout for bitcoin is up to 96 hours i was told.

  22. #372
    Doug tushyterror
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    About to get free rolled on $7500 in Bucks futures since they're not transferring pending wagers. Got an email saying the bets that can be voided will be voided by 9/25. So even if the Bucks come back & win($10,500 in account) & either the LAL/LAC make the Finals($44,400 in account) all I get is my original $7500 back.(LBH 80% chance Bucks lose this series I get nothing & if they win I get nothing but what I risked) THE TEXTBOOK DEFINITION OF A FREE ROLL.

  23. #373
    pologq
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    Quote Originally Posted by RudyRuetigger View Post
    they basically just freerolled every team in NHL and NBA that didnt make it this far


    kept their cash for losers and ONLY having to reimburse others


    SAD
    exactly. didn't effect me but sounds messed up big time.

  24. #374
    dreamlanding
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    Quote Originally Posted by dreamlanding View Post
    Thread has me paranoid. Initiated both a book-to-book transfer to Bookmaker and a separate payout last night. The transfer to Bookmaker says "Processed" as of 5 hours ago and 5D support claims that is accurate, meanwhile Bookmaker support says they haven't gotten any kind of confirmation on the transfer from 5D.

    Probably everyone's just backed up, but I at least hope I can get this money out of there.
    Been about 24 hours since the book-to-book was "Processed/Completed" and I'm still getting bounced back and forth between 5D and Bookmaker with 5D saying we sent it, contact BKR and BKR saying they haven't received anything, contact 5D.

    Would be less concerned if it was pending as they are backlogged, but concerning to me that according to 5D it's been "done" for almost 24h. Bookmaker is always really quick about crediting deposits in my history with them.

  25. #375
    JohnGalt2341
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    Quote Originally Posted by JIBBBY View Post
    I'm not calling in or doing anything for a week with Dimes.. I'll keep this thread posted though.

    I can only imagine Dimes is getting flooded with calls and requests right now.. I don't wanna deal with that shiit.. I'm gonna play the waiting game. I guess we have til the 21st or 25th of September to finalize everything so I'll wait a bit..
    I hear you there. I am planning to do exactly the same. I may just cancel my futures though if I can. I have several that I got at +130 and +120 that are now -120 or higher. Oh well... at least it's not Bet Islands... I hope.

  26. #376
    pologq
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    Quote Originally Posted by Microphone View Post
    Earning $2/hr I don't blame her.
    me either. i wonder if she is hot too.

  27. #377
    RudyRuetigger
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    Quote Originally Posted by JohnGalt2341 View Post
    I hear you there. I am planning to do exactly the same. I may just cancel my futures though if I can. I have several that I got at +130 and +120 that are now -120 or higher. Oh well... at least it's not Bet Islands... I hope.
    go check in where i embarrassed you

    THANKS

  28. #378
    pologq
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    they should have another book set up with getting your balances and the players have to do nothing. if you do not want to play there, you withdraw. to me that is the honorable way. all pending bets should be honored by new book too. you should not have to put in for it. this whole thing is just ehhh. i am glad i had nothing in 5 dimes.

    i feel for all of you. what a kick in the nuts. worst possible time too which is even more crazy.

  29. #379
    Johns1124
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    So anyone know what " suspend service to U.S. customers, but it is only temporary." Means? Will they be back?

  30. #380
    daneblazer
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    Quote Originally Posted by pologq View Post
    me either. i wonder if she is hot too.
    Probably pretty hot judging by the ads these books have

  31. #381
    CappinTerp
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    Quote Originally Posted by gshock1 View Post
    I was on hold for 40 minutes early this morning but did get through. Payout for bitcoin is up to 96 hours i was told.
    Thanks gshock1, I will wait a few days then press on them and wait....like everyone else this pissed me off.

  32. #382
    Shifty
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    Quote Originally Posted by Ian View Post
    The way Greek went out was much smoother. This is haphazard by comparison. Hopefully we'll all get our money and it will just be an inconvenience. If it's not that case it's obviously horrible, but I don't know what else we can do about it.
    The Greek was always an A+ book. 5 Dimes reputation not even close.

  33. #383
    Nittany Lion
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    So 5Dimes won't do account transfers to BetAnySports any longer according to their live chat I just got off, see my screenshot below. I should have asked what sportsbooks they are allowing transfers to but didn't. I found it funny the live chat rep I got "Dave" has a pic of a white guy for the avatar, doubt that's legit. They probably force their Costa Rican customer service reps to use fake names and avatars to make the Americans feel comfortable.



    Last edited by Nittany Lion; 09-08-20 at 11:56 AM.

  34. #384
    dxp
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    Points Awarded:

    daneblazer gave dxp 2 Betpoint(s) for this post.


  35. #385
    DR225
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    I really, really messed up by procrastinating on that betanysports transfer as I had some great futures...I was also denied the transfer. At one point the rep assured me that the 3rd party American administrator that would oversee paying people after the 25th would allow my futures bets to stand. Then I stupidly asked if I could tell people on sbr about this and then the guy went back to discuss it with the wagering team and returned to tell that all wagers will be voided after the 25th. So I'm not sure if the possibility of futures bets standing exists and I just blew it...

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