so I won $50 off a $100 free play it had a 8 times rollover I made $400 in total wagers, so I should be all good, correct? I have some clowns telling me I am way short and telling me this: "The rollover is always calculated by using the lesser amount per wager.. in example, if a player risks 10 ti win 500 on a parlay, then it will be the 10, or if a player risks 500 to win 50 onm a -1000 ML, it will be the 5....."
I have rolled over countless free plays in the past and never heard of this "lesser amount" thing...are they trying to screw me or what??? All bets used to roll the winnings over were using between -110 and -170 lines..
Now being told this:
it is calculated always on the lesser amount of the wager... let me confirm with our rules on teh website, if it is posted otherwise, we will definitely honor yoru payout this morning
AIthough our rollovers are calculated by suing the before mentioned method, I cannot emmediately locate this content on our website, so.. I will take your payout request, and with a manager's aproval will process it and have your payout ready by the afternoon, most likely early in the afternoon