I can understand a live chat for dealing with site issues, but for posters to chit chat? Why? I'd think SBR would want all chat room stuff on the forum where numbers would be greatly increased (this is assuming the forum here is an active one).
I admit to not being a chat room person. I tend to multitask which is next to impossible in chat - it's too confining. Many years ago I did use them occasionally but my head was spinning from a dozen chatters chatting at the same time. I've went into this one once and nobody was in there, another time recently by mistake and was outta there in two shakes of a lamb's tail.