1. #1
    mjsuax13
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    William Hill & General Comments

    Fellas,

    William Hill Nevada has basically been holding $3,000 of my bankroll for about 6 weeks now. The net-net is I didn't update my "monthly deposit" limit in time for football and it was set at $5k and I exceeded the monthly limit by the $3k. The kiosk/book then essentially "ate" my money and spit out a receipt that said "Call William Hill". When I did I was told I would receive a check within 10 days. This was on 9/1/20.

    What is frustrating is I have called them 10 times the last month and basically have been given the runaround. I called them again on 10/1/20 and was told if I don't receive it by Friday, 10/3/20 then call again. Well-well-well... I called them yesterday and the guy said he is looking into it and will call me back. Never called. I called today and they can't seem to find any record of the kiosk eating the cash, there is no check, etc... etc... I have had to escalate it to get a call back. Supposedly- they are looking into it. I know a couple people higher up over there so I will see what I can do but this is a lesson for me and all. As these books roll across the country and open up kiosks, etc.. we need to be cautious about how we deposit, our limits and really understand their rules. It's only $3k but come on right?! We will see if I ever get the cash again. I liked WH because they have better lines but I will go back to playing exclusively at Circa/BetMGM. Just frustating.

    JJ, as we see more and more books go into states and the laws evolve/rules for books evolve we should get a section in here for onshore/offshore or however we want to put it so players fully understand. Shame on me for not knowing the fine print. Anyway- rant over.

  2. #2
    KVB
    It's not what they bring...
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    This is in Nevada, I don't see how you don't get your money back.

    But they are taking their sweet time.

  3. #3
    mjsuax13
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    Quote Originally Posted by KVB View Post
    This is in Nevada, I don't see how you don't get your money back.

    But they are taking their sweet time.
    I think so too... Just wild to hear them say "we have no record of it"... LOL. Huh?

  4. #4
    KVB
    It's not what they bring...
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    Cameras on the kiosks too. I would think they would be expediting this stuff and iron out any bugs or flaws.

    I would think they would be worried about the client and fraud first. Not you personally, of course, but I'm sure some drunk degen say he deposited when he never did.

    Similar to an atm type scam.

    Bottom line, they can look it up, there's a record, somewhere.

  5. #5
    jjgold
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    Let me make some calls

    Legal Books can fuk you too

  6. #6
    The General
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    Gamblers report this week. Gamblers pissed off that the chiefs game was no action because of reschedule and gamblers cannot understand why sportsbooks have the half point listed on the side and total. It's not fair and we're being cheated. Why don't you have odds on this or that game. It shouldn't matter if certain players are questionable and may not play. I should be able to tease NBA with six points since I can in NFL. Haha. Another day at the office.

  7. #7
    mjsuax13
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    Quote Originally Posted by jjgold View Post
    Let me make some calls

    Legal Books can fuk you too
    JJ, who are going to be the winners to the legal market? Meaning- who is going to gobble up the most handle across the country? Will be regulated but could be the Wild West for a minute.

  8. #8
    KVB
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    Quote Originally Posted by The General View Post
    ...It's not fair and we're being cheated...
    At least they got that part right as far as a bigger picture goes.

  9. #9
    jjgold
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    Only two players legal market are Draftkings and Fandual

    Everyone else is an also ran

    Market too over crowded

  10. #10
    dark star
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    MGM Better than both

  11. #11
    jjgold
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    MGM
    And Caesars both way better Because not outsourced to Europe but people don’t care they play at the big commercial shops with high juice

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