1. 12-19-15 08:19 PM #1
    Totolover1409
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    SBR Admins

    My second post with no response. There's no option for me to renew my membership with points. I'm from USA. Livechat doesn't load on safari and no one has responded to my email.
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  2. 12-19-15 08:20 PM #2
    jjgold
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    Let me contact the moderator right now
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  3. 12-19-15 08:38 PM #3
    SBR Contests
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    Quote Originally Posted by Totolover1409 View Post
    My second post with no response. There's no option for me to renew my membership with points. I'm from USA. Livechat doesn't load on safari and no one has responded to my email.
    What options do you see? Can you please try a different browser?
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  4. 12-19-15 08:39 PM #4
    Totolover1409
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    Quote Originally Posted by SBR Contests View Post
    What options do you see? Can you please try a different browser?

    I've used google chrome (which gives me no options) and then safari which gives me 3 options : Skrill, bitcoin, and sports book.
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  5. 12-19-15 09:06 PM #5
    SBR Contests
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    Quote Originally Posted by Totolover1409 View Post
    I've used google chrome (which gives me no options) and then safari which gives me 3 options : Skrill, bitcoin, and sports book.
    You should see point renewal or charity option if you live in the US. I've passed your problem along to our tech team. I will also let admin know so you can renew your membership with the US options.
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  6. 12-19-15 09:06 PM #6
    The Kraken
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    Just send a BTC to Downsouth and he'll get you taken care of

    Easiest way
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  7. 12-19-15 09:13 PM #7
    SBR Contests
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    Toto can you please clear cache/cookies on chrome?
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  8. 12-19-15 09:15 PM #8
    Vegas39
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    Quote Originally Posted by SBR Contests View Post
    Toto can you please clear cache/cookies on chrome?
    This happened last month to a guy trying to renew from TX. he was getting same options. I assumed it was VPN he was using
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  9. 12-19-15 09:16 PM #9
    Booya711
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    Quote Originally Posted by Vegas39 View Post
    This happened last month to a guy trying to renew from TX. he was getting same options. I assumed it was VPN he was using
    that was an AOL browser I think
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  10. 12-19-15 09:17 PM #10
    Vegas39
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    Quote Originally Posted by Booya711 View Post
    that was an AOL browser I think
    I assumed netscape
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  11. 12-19-15 09:18 PM #11
    Booya711
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    Quote Originally Posted by Vegas39 View Post
    I assumed netscape
    I thought so..but one of videos I kept hearing "you've got mail" in the background
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  12. 12-19-15 09:27 PM #12
    SBR Contests
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    Toto can you check your proxy settings in your browsers and make sure you don't have a proxy box option checked please.
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  13. 12-19-15 09:28 PM #13
    pavyracer
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    I bless the rains down in Africa..
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  14. 12-19-15 09:32 PM #14
    sweep
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    This happened to me years ago when I first went pro...they had me in system as being overseas somehow. I didnt have to do anything on my end, sbr fixed it and the donation option appeared
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  15. 12-19-15 09:37 PM #15
    SBR Forum
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    Hi Toto,

    We've manually processed your points renewal for you. Your new expiration date is 2017-01-10.

    Thank you for your renewal and we're sorry the Pro application process did not run more smoothly for you.
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  16. 12-19-15 09:40 PM #16
    Totolover1409
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    Appreciate everyone's help!
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  17. 12-19-15 10:46 PM #17
    El Nino
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    Quote Originally Posted by sweep View Post
    This happened to me years ago when I first went pro...they had me in system as being overseas somehow. I didnt have to do anything on my end, sbr fixed it and the donation option appeared
    Chromecast VPN
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  18. 12-19-15 10:48 PM #18
    sweep
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    Quote Originally Posted by El Nino View Post
    Chromecast VPN


    Was way before that but well played nino
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  19. 12-19-15 10:50 PM #19
    El Nino
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    Quote Originally Posted by sweep View Post
    Was way before that but well played nino
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  20. 12-19-15 10:51 PM #20
    Vegas39
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    Quote Originally Posted by El Nino View Post
    Chromecast VPN
    that was his upgrade from

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