Originally Posted by
maxvalue1
Heads up guys...I have received emails,mailers, and personal phone calls from BETDSI and this promo. I finally pull the trigger and call CS and ask them if the promo is still valid and they said yes i would get it....100% up to $500..then I was given instructions on how to send funds.
I send $500 and immediately see it in my account but "no bonus"..I sent Three unanswered emails (first two within 12 hours).
I called a CS rep and was told it would eventually show up,,give it some time. 3 days later NO bonus
Today I was told via CHAT Sophie: Sir, bonuses must be requested over the chat or over the phone in the next 24 hours after depositing.
I was like ????? shes telling me basically to bad..you should of called sooner....after telling her I did call i just got grilled on it..Sophie: When did you requested the promotion over the phone? and what phone number did you use for calling ?Sophie: Do you have the rep's name?
BUT..after all was said and done BETDSI did the right thing .....Sophie:Ok, we will make one time exception for you.
Not trying to badmouth BETDSI in any way..I love this book and never had a problem...just don't want anyone to have to go through this circle jerking and frustration just to get your bonus...they dont automatically put this freeplay in your account ...CALL ASAP and tell them you want it in your account.