Background: I had to make a new 5dimes account (which one of their dumb ass customer service reps suggested) because my little brother MESSED AROUND with my old one and now i am no longer able to use the **** processor. They found out, and tried to confiscate funds. I told them to go f*** themselves, and pulled some FCC privacy law off google concerning international calls...the site is obligated to tell the consumer that the call is being recorded (in the same way, domestically, when you call your CC co. they have to state the automated message 'this call is being recorded for quality assurance purposes."). They do not inform you they are recording calls (this is what initially 'busted me'). Ironically, it freaked them out a bit and I somehow became in touch with "Tony" a scumbag who happens to be the overseeing general manager of 5dimes...as he so eloquently says, "on the top of the totem pole." If he is actually "running the 10 figure business" which 5dimes actually is (one of the biggest books out there), then this is golden. No part of this conversation has been tampered with.
Tony: greetings
Tony: i'm the general manager
Tony: what seems to be your problem?
REDACTED: hello tony
REDACTED: i just spoke with max and she said you would like to speak with me
REDACTED: *jax
Tony: sounds to me like you've got a number of problems
Tony: she tried to solve them
Tony: and seems you don't want them solved
REDACTED: we have resolved them
REDACTED: she offered me a 50% sign up bonus on the 250-150=100
Tony: doesn't sound like that to me
REDACTED: i just spoke with her..would you like to speak with her again and then call me?
Tony: so explain to me how you're not going to end up being a complete headache after we get done here
Tony: i don't need to call you
Tony: she said you had a problem with our quality assurance and client protection recordings
REDACTED: well, to begin with, this whole issue started when my little brother tried to use my acct...my **** processor was shut down. i tried many times to get it back working. that was the initial motivation to open other accounts. it was nbot related to seeking reload bonuses
Tony: so besides that, what other problems do you have?
REDACTED: i have been so persistent because you guys are my favorite sportsbook
Tony: then you need to give your "little brother" a nice ass kicking
REDACTED: to the young lady i spoke with earlier, i simply informed her of the law pertaining to recording calls without asking consent
REDACTED: which extends internationally
REDACTED: i already did
Tony: what law?
REDACTED: it is in the other chat
Tony: so i have to play "nancy drew" and look it up?REDACTED: FCC’s Rules Regarding Telephone Company Recording of Interstate or International Wireline Telephone Conversations The FCC protects the privacy of telephone conversations by requiring notification before a recording device is used to record interstate (between different states) or international wireline calls. Interstate or international wireline conversations may not be recorded unless the use of the recording device is: preceded by verbal or written consent of all parties to the telephone conversation; or preceded by verbal notification that is recorded at the beginning, and as part of the call, by the recording party; or accompanied by an automatic tone warning device, sometimes called a “beep tone,” that automatically produces a distinct signal that is repeated at regular intervals during the course of the telephone conversation when the recording device is in use. Also, a recording device can only be used if it can be physically connected to and disconnected from the telephone line or if it can be switched on and off.
Tony: when did Costa Rica have to abide by anything involving the FCC?
REDACTED: if transacting with US customers u are bound to comply with FCC rules and regulations
Tony: when did you become a graduate of "police academy citizens on patrol"?
Tony: what kind of a clown are you?
REDACTED: i just graduated from law school specializing in privacy law
Tony: and i send people to other people's doorsteps
Tony: which ones of us gets the cookie?
REDACTED: no cookies
Tony: so i get to violate you?
REDACTED: but if that is not a threat, then i don't know what is
Tony: or you get to violate me?
Tony: you are a fast one
Tony: you either want to be here, or you don't, which one is it?
REDACTED: i have no intention to violate you. i move your sports book. i was unhappy with the customer support i was receiving and decided to inform them that they should be informing people in the future of recorded phone calls ahead of time
REDACTED: I WANT TO BE HERE
REDACTED: JAX AND I JUST CAME UP WITH AN AGREEMENT
REDACTED: WHICH U DID NOT LET ME TELL YOU
Tony: you really think caps is a good idea?
REDACTED: caps, cookies, its all the same
Tony: put NBC on
REDACTED: the agreement was 50% sign up bonus to what i deposited less the funds i owed because of your mistaken double credit
Tony: watch the race, then you can continue to show me how stupid you and your pretty degree are
Tony: until then, you can just enjoy the broadcast on NBC
REDACTED: and then a 40% reload bonus from now on, on all deposits over 150
REDACTED: okay tony. as much as i would like to be apart of your service, i think you are being quite unreasonable and immature. i would just like the 250 USD back and then you may feel free to blacklist me from your website
REDACTED: does that sound reasonable to you?
Tony: for a law guy, i'd think you'd have a little better reading comprehension
REDACTED: Okay...i would like the funds i deposited today back. 262 total. then you may blacklist me. you have a great book and it is a shame we cannot work something out.
REDACTED: receiver REDACTED
REDACTED: Philadelphia Pennsylvania
REDACTED: United States
REDACTED: Money in minutes
Tony: FAHQ
Tony: your law degree and translate that?
REDACTED: As of this point you are withholding money from me illegally
REDACTED: and i want it back
REDACTED: then you can blacklist me
REDACTED: that is all
REDACTED and i'm willing to offer more than that if you'd like
REDACTED: so you've moved up to the top of the totem pole
REDACTED and now you only get to deal with me
REDACTED: and your FCC shit doesn't really matter to me
REDACTED: okay...
Tony: you clean up your act
Tony: you accept the term jax gave you
Tony: you stop being such a little pretty boy
Tony: and you get to stay here
Tony: and you get to playu
Tony: *play
Tony: you keep up with your $25 law school degree by mail
Tony: and you FCC bullshit
Tony: and you will officially be the biggest pussy I ever met from anywhere near philly
Tony: and that includes most all the people i've partied with from nova
REDACTED: a local man?
Tony: and that has to be the most panzy ass school i've never been on campus to
REDACTED: where from
Tony: i get local enough to let people know what local means
Tony: so stop with your stupid shit
Tony: as you either want to gamble or be nancy drew
Tony: which is it?
REDACTED: like i said from the outset, i love gambling
Tony: well, you also like being like kids i know from nova
Tony: is that you?
REDACTED: well i don't know any kids from nova
REDACTED: that isn't quite philly
Tony: and neither are you
REDACTED: born and raised
Tony: you're about a far from philly as anyone from there i've ever met
REDACTED: okay...its easy to tell via a chatroom i guess
Tony: so you need to rethink what the town means to you
Tony: i'm here running a 10 figure business
Tony: and you're quoting FCC rules
Tony: you tell me
REDACTED: regardless of that, i would just like the original 262 to be posted to my account so i can lay down on the celts tonight. And then be subject to the 40% lifetime re up bonus.
REDACTED: Does that sound reasonable?
Tony: you think you can sell jax on that, without all the bullshit i've alread cut out?
Tony: *already
REDACTED: max told me to talk to u
REDACTED: *jax
Tony: max isn't who you spoke to
Tony: well, now you have
Tony: so i suggest not pissing her off again
Tony: is that clear?
REDACTED: how do those terms sound to you?
Tony: i'm sending you back to her
Tony: as i gave her instuctions to make sure you didn't open up a 5th account
Tony: in doing so, with the rewards i set forth, i expect no more issues
Tony: so now you get to speak to her again
Tony: i would think now maybe you won't be such a nova-wanna-be-tool