Originally posted on 06/20/2018:

Quote Originally Posted by ipaorange View Post
On 6/9/18 I made a horse prop bet with BetOnline betting that Vino Rosso will "hit the board". He came in 4th place. The bet was graded as a loss because they define "hitting the board" as placing 1st, 2nd or 3rd. However every online search I do says that "hitting the board" means placing 1st, 2nd, 3rd AND 4th. I made an inquiry and got an email with their definition. When I responded to that email saying that I did multiple online searches for the definition and they all include 4th place and asked why they define it differently than everyone else I got no response. I am not a big horse better so I had to turn to the internet for help. I even took a screenshot of a page of a horse betting glossary and sent it to them in the email along with the link for the site. Can a sportsbook define a betting term differently? Or am I mistaken? I did several searches on different sites and got the same results. It's only a $500 bet but still if I won I want to get paid for it.
I made the same bet and lost. If you clicked the icon associated with the bet, it did spell out that Vino Rosso had to finish in the top three. Also "the board" has always meant top three to me when betting horses. For example, go to the clerk at the track and tell him you want $2 accross the board on a horse, and you'll end up making a $6 bet ($2 win, $2 place and $2 show).