Originally <a href='http://www.sportsbookreview.com/forum/showthread.php?p=24000219'>posted</a> on 05/13/2015:

Gary,

I'm sorry to say this but you are posting your inquiry in the wrong forum - this forum will bash people for stories like yours - the type of people here are mostly from the US, they are not familiar with the European regulations, and they are definitely not familiar with "Self Exclusions" which is a fairly new concept in the US Gambling market.

Some quoted the story of Graham Calvert who was self-excluded and lost in trial - I remember his story very well, he actually opened another account with William Hill and then the judge said he would have gambled anyway ... You however, according to your version could use the very same account you had with MatchBook! This is a clear violation of the bookmaker and not yours - a similar incident has resulted in a player receiving £1,500 GBP back from Bet-At-Home:

http://www.bookmakersforum.com/bookm...et-homecom/337

Anyway don't expect many people here to respond like I did, most of them have no sense of understanding what you're complaining about - my suggestion to you is to either contact the Gambling Authority in Alderney or use forums like CasinoMeister instead where they might better understand you.

And my apologies for "bashing" the forum but what you're doing to this guy is simply unfair - either treat his complaint professionally or just don't post at all, silence is golden!