Originally posted on 01/17/2013:

Quote Originally Posted by shari91 View Post
5Dimes calculates rollover at the lower amount of risk or win, right? I know a few people have been confused by that before. Especially if they bet a lot of money on big favourites.
Indeed I realise this, but as I wrote this rollover had been done many times and I play only bets with handicap lines so this difference between risk and profit is very small.

Thank you for all answers, I will proceed with official claim.
However it is really sad that such things happen. Why can't be every bookie so fair as PinnacleSports is.

Recently I had funny story (funny only because stake was really small) with SBO. I noticed they settled the the game with incorrect result (they took previous round game of this team which had take place 2 days earlier). I wrote to them to correct it and the answer was that they have 72 hours rule, so I can claim incorrectly settled bets only within 72 hours. I was travelling in that time, so had not much time to check every single bet in that time. So in fact I had to pay for their mistake. So be aware