Originally posted on 12/04/2012:

Still think BI is top notch but Ryan, Ashley, and Ben were like the CS dream team. Not only did Jon lose two good employees when Ashley and Ben left, they had created a standard that was very normal in terms of dealing with regular American business, but totally over the top when it came to offshore books. The people they have replaced them with are more the offshore norm, yet seem far worse considering what was there before