Originally posted on 11/28/2012:

One thing I will add about Jon. Please keep in mind he runs a book, but that doesn't mean he should work 70 hours weeks, 52 weeks a year. He probably has a family (with family commitments), and also needs down time away from his job on occasion. Everyone knows he is a very straight shooter who goes out of his way to assist, even when it is unwarranted sometimes.

So for god's sake, if he doesn't respond to you within an hour - have some patience. He will get back to you and he will make it right. He always does.