Disappointed to see Lou's explanation falling far short of an apology to JWTO. Truth is that Lou helped me collect from BOL, which I'm grateful, but he kept making excuse after excuse for this crap book during the process. It was almost like he was making it out to be my fault that BOL sent me a bad check and wouldn't correct it themselves. JMO, but Lou needs to stop taking BOL's position during each dispute that arises--of which there are way too many. BOL is actually a D Book that pays SBR to be on the "recommended list".