I made a request for a ($5k or less) payout via BTC from 5dimes yesterday. Today I get an email saying my payout has been rejected, and the request shows as rejected on the 5dimes cashier page. The e-mail reads:
Has anyone else experienced this? What happened?Your payout request submitted through Bitcoin option has not been processed as of yet since currently we have low or none availability to process these payments for non-depositors customers. It is stated in our website that “customers, who have not exclusively deposited with Bitcoins or have not deposited with Bitcoins at all, are allowed one Bitcoin payout every 7 days for up to $5,000. Bitcoin payouts are free of charge and subject to availability”. It is also stated that this payout method is always "Subject to availability".
Always check with our Customer Service Staff to confirm availability to have your BTC payout processed. You may need to choose an alternate method for your withdrawal. Alternate withdrawal options will incur in a fee if not processed within the free/discounted time frame. Please choose an alternate payment option from the ones available in our cashier.