1. #1
    Vart
    Vart's Avatar Become A Pro!
    Join Date: 04-04-11
    Posts: 6

    Withdraw problem with thegreek

    Hello. My thegreek story. The reason I open account with thegreek is thay have "A" raiting at SBR. 01/04/2011 I open account at thegreek and deposit $1250 by moneybookers and ask them credit $250 sign up bonus. Thegreek request documents from me. I sent documents to them. After some time thay tell me that thay cant credit my account with sign up bonus because my address in file is not the same as in my documents. I email them that my address is correct for 100% and than nead look clearly. When thay find that my adrees is correct thay email me that I linked to other accounts and no bonus for me. I confirm that I don’t linked to any other accounts and I sent them my passport, my drivers ID and my army ID, bank statement and bill. The Greek don’t agree give me sign up bonus. At this weekend I place some (9) bets (near 60% of my bets was made by phone) and my balance now is $3862. I say them okey, you don’t want give me sign up bonus, then I don’t want be your customer – withdraw $3847 ($15-fee) by moneybookers. Thay say me that thay don’t want my bissenes but I nead wait for 7 days before thay pay me. Before open account I read rules page and don’t find any information about about 7 days hold period and when I open account I agree to this rules in witch no any words about hold. And the second case why I nead wait something if I want terminate my account? Today is last day when many other sportbooks offer good sign up bonuses for final four and I want deposit my thegreek funds to them. When I ask them to pay me today – thay answer me "have a nice day". I don’t understand how this possible?! I email them that will look arbitrage of SBR and thay answer "That is fine, you write to SBR and I will also release to them the data that was furnished about you when an iovation check was run." For me is very intresting what bad can thay say about me? And other problem I have with thegreek at this weekends I place a bet by phone on MLB Pirates moneyline risk $700 to win $1071 and my bet is win. From few hours after bet was win I log in my account trying bet wining and find that my bet was graded not as win, but as push. All other funds was on pending bets. I email them and answer was that this is program error and it will be solved soon. I wait 40 minutes but my bet was not regarded and for me was not possible bet winings from this bet for other gane that start from 40 minutes and what happens? Bet I want place win. This make me feel not good. Like some one stole from you. All I want now is terminate my thegreek account and get my $3847 by moneybookers. I don’t agree wait 7 days! I agree provide all neaded information and sure I have emails from thegreek that confirm my words.

    My bets:

    Wager Description
    Wager Amounts
    Result


    BET BY INTERNET

    Apr 1 5:57pm
    Basketball - Winner
    120.00 to win 114.29
    114.29
    1. Basketball Propositions - NBA Props April 1, 2011
    Milwaukee Bucks vs Indiana Pacers
    Jennings vs Collison - most points+assists made by
    Brandon Jennings -3
    Ѕ pts+assists (-105) [winner]

    BET BY PHONE



    Apr 1 6:38pm
    Baseball - Winner
    435.00 to win 300.00
    300.00
    1. Baseball Propositions - Baseball Props April 1, 2011
    Los Angeles Angels vs Kansas City Royals
    Team to score first in the game will be
    Los Angeles Angels (-145) [winner]

    BET
    BET BY PHONE



    Apr 1 9:11pm
    Basketball - Winner
    250.00 to win 412.50
    412.50
    1. Basketball - Utah Jazz - moneyline (+165)
    for the 1st quarter held on Apr 1 at 9:35pm [winner]

    BET BY INTERNET

    Apr 2 11:37am


    Baseball - Winner
    500.00 to win 119.05
    119.05
    1. Baseball - Philadelphia Phillies - runline +1Ѕ (-420)
    for the entire game held on Apr 2 at 6:05pm [winner]
    W Rodriguez -L must start and C Lee -L must start for action


    BET BY INTERNET



    Apr 2 4:51pm
    Basketball - Loss
    230.00 to win 276.00
    -230.00
    1. Basketball Propositions - NCAA Basketball Props April 2, 2011
    VA Commonwealth vs Butler
    Burgess vs Mack - most points scored by
    Bradford Burgess +2
    Ѕ points (+120) [loss]

    BET BY PHONE



    Apr 2 5:48pm
    Baseball - Winner
    300.00 to win 300.00
    300.00
    1. Baseball Propositions - Baseball Props April 2, 2011
    Houston Astros vs Philadelphia Phillies
    Pence vs Francisco - most total bases
    Ben Francisco (+100) [winner]


    BET BY PHONE



    Apr 2 7:50pm
    Basketball - Loss
    100.00 to win 135.00
    -100.00
    1. Basketball - Golden State Warriors - moneyline (+135)
    for the 1st quarter held on Apr 2 at 9:35pm [loss]

    Apr 3 1:03pm
    Baseball - Winner
    700.00 to win 1071.00
    1071.00
    1. Baseball - Pittsburgh Pirates - moneyline (+153)
    for the entire game held on Apr 3 at 1:20pm [winner]
    R Ohlendorf -R must start and M Garza -R must start for action


    BET BY PHONE



    Apr 3 3:14pm
    Basketball - Winner
    240.00 to win 480.00
    480.00
    1. Basketball - Toronto Raptors - moneyline (+200)
    for the 1st quarter held on Apr 3 at 5:05pm [winner]


    BET BY INTERNET



    Apr 3 5:02pm
    Basketball - Winner
    1600.00 to win 145.45
    145.45
    1. Basketball - New York Knicks - moneyline (-1100)
    for the entire game held on Apr 3 at 5:05pm [winner]

  2. #2
    Vart
    Vart's Avatar Become A Pro!
    Join Date: 04-04-11
    Posts: 6

    Today I get answer from Justin:


    I am sorry that you are having problems with your Greek withdrawal.


    Requiring a player to wait 7 days from his initial Moneybookers deposit is reasonable. There are many instances of fraud, and this allows Greek and Moneybookers time to ensure the deposit was legitimate.


    I am afraid I cannot help you on this dispute.


    Justin

    I dont agree with Justin. Can some one give me contact information of organisation that give thegreek gambling license? My answer to Justin:



    Thanks for your help. Thegreek no is not answering for my emails! The reason I open account with thegreek was you have "A" raiting for them and they offer 21% sign up bonus. Can you help me get my sign up bonus 250$? I agree stay with thegreek if thay pay me my bonus. Thats is not correct from thegreek, I do all according bonus term and conditions, open account, deposit, sent to them my documents why they dont give me my bonus? When I open account I agree with term and cond., but in rules page there is no any info that I nead wait 7 days before withdraw! And if look at this problem by other side I dont ask them about withdraw, I request close my account not withdraw, I terminate my agreement with thegreek, according they dont do what thay promise. Ans sure if my account is closed thegreek mast pay me my balance. I understand that thegreek is your sponsor, but there is no reason wait 7 days. I sent all documents to thegreek and thay verefy them and my moneybookers account is verefed to. Why thegreek will use my money to become more rich for 7 days for free.

    Mihail

  3. #3
    KEdge2k
    KEdge2k's Avatar Become A Pro!
    Join Date: 01-11-09
    Posts: 240

    Vart -- just wait the seven days man and get your check. I agree with Justin, its reasonable.

  4. #4
    Vart
    Vart's Avatar Become A Pro!
    Join Date: 04-04-11
    Posts: 6

    KEdge2k- the reason I open account with thegreek was 21% sign up bonus. It was time of final four and many other sportbooks offer good sign up bonuses, but I belive thegreek and sent them my funds. In this situation thegreek say its not important that in our rules we promise you $250- you will get nothing, we dont like you! Why thegreek dont pay me my $250 bonus? I dont see any reasons for thegreek use my money for 7 days. I want open account with other sportbook and bet, why I nead wait 7 days? I dont want deal with sportbook that broke there are own rules. I request terminate my account and I dont nead wait 7 days to terminate my account.

  5. #5
    noyb
    noyb's Avatar Become A Pro!
    Join Date: 09-13-05
    Posts: 971
    Betpoints: 6821

    you do know their comment about the "iovation check" implies they are accusing you of opening multiple accounts with the greek from the same computer?
    before going on and on about this, are you sure you didn't open multiple accounts (multiple ID's) from the same pc?

  6. #6
    wtt0315
    This is the Broncos Year.
    wtt0315's Avatar Become A Pro!
    Join Date: 01-18-07
    Posts: 8,037

    7 days is nothing. just wait and move on.

  7. #7
    Vart
    Vart's Avatar Become A Pro!
    Join Date: 04-04-11
    Posts: 6

    noyb- I have only one account at thegreek. I sent 3 ID documents that confirm my name. I deposit by moneybookers and my moneybookers account is verefed! I have many emails from thegreek in witch thay try every time give me new reason not to give me bonus when see that there are old reason not correct! With me all is correct- some thing wrong with thegreek!

  8. #8
    Roy Halladay
    Roy Halladay's Avatar Become A Pro!
    Join Date: 09-27-10
    Posts: 1,074
    Betpoints: 20


  9. #9
    noyb
    noyb's Avatar Become A Pro!
    Join Date: 09-13-05
    Posts: 971
    Betpoints: 6821

    Quote Originally Posted by Vart View Post
    noyb- I have only one account at thegreek. I sent 3 ID documents that confirm my name. I deposit by moneybookers and my moneybookers account is verefed! I have many emails from thegreek in witch thay try every time give me new reason not to give me bonus when see that there are old reason not correct! With me all is correct- some thing wrong with thegreek!
    obviously the fact you can provide an ID doesn't say anything. they're accusing you of opening from the same IP multiple accounts with multiple ID's. so whether or not your name exists isn't the issue.

  10. #10
    justonetime
    justonetime's Avatar Become A Pro!
    Join Date: 11-17-09
    Posts: 297
    Betpoints: 4467

    What is an "iovation" check?

  11. #11
    Legions36
    Legions36's Avatar Become A Pro!
    Join Date: 12-17-10
    Posts: 3,032
    Betpoints: 7750

    Hey OP if they say that your linked your linked man and the 7days they made me do that before so dont feel bad as it is one of there dumb rules but u will get your$ quick after that. They wont lie about the linked thing as they have some way of looking into that. Just wait and know u will get your money in 2days after the wait time.

  12. #12
    noyb
    noyb's Avatar Become A Pro!
    Join Date: 09-13-05
    Posts: 971
    Betpoints: 6821

    Quote Originally Posted by justonetime View Post
    What is an "iovation" check?
    google iovation

  13. #13
    Vart
    Vart's Avatar Become A Pro!
    Join Date: 04-04-11
    Posts: 6

    The problem is that I have only one account. I dont open many accounts!

  14. #14
    BET THE HOOK
    BET THE HOOK's Avatar Become A Pro!
    Join Date: 02-16-09
    Posts: 1,947

    They hold all the cards and you are screwed.

  15. #15
    Jnas
    Jnas's Avatar Become A Pro!
    Join Date: 08-26-10
    Posts: 760
    Betpoints: 8549

    7 days is more than reasonable. just cool down fella

  16. #16
    2Bdown
    2Bdown's Avatar Become A Pro!
    Join Date: 12-30-09
    Posts: 484
    Betpoints: 223

    7 days seems about right bud

  17. #17
    korbal29
    korbal29's Avatar Become A Pro!
    Join Date: 10-25-09
    Posts: 751
    Betpoints: 65

    thegreek does pay if everything is fine you should get your money in 7 days

  18. #18
    mikeyg
    mikeyg's Avatar Become A Pro!
    Join Date: 02-25-10
    Posts: 399

    Your going to get paid, just relax. There is nothing you can do but wait. If you keep pushing this issue they may say they lost your payment and you will wait 30-60days.

    Would you like that?

    Just leave it alone and wait

  19. #19
    Optional
    Optional's Avatar Moderator
    Join Date: 06-10-10
    Posts: 57,831
    Betpoints: 9300

    Quote Originally Posted by Vart View Post
    "That is fine, you write to SBR and I will also release to them the data that was furnished about you when an iovation check was run."
    They are saying you charged back something some time.

    Tell them to disclose the info if you know you haven't. Or complain direct to Iovation that their incorrect database needs updating.

    Or just stop bitching and wait the 7 days if you have.

  20. #20
    Vart
    Vart's Avatar Become A Pro!
    Join Date: 04-04-11
    Posts: 6

    My deposit was by moneybookers. Charge back not possible and I never in my life do charge back. From my side all is correct. Thegreek in rules page promise 21%sign up bonus for open a new account. I belive them open account and deposit, but thay dont give me nothing. According to this I want close my account and get paid imedently. Its normal in this situation.

  21. #21
    PoweRay
    PoweRay's Avatar Become A Pro!
    Join Date: 09-07-10
    Posts: 417

    Quote Originally Posted by Vart View Post
    The problem is that I have only one account. I dont open many accounts!
    Is it possible that you might have opened an account at Betjamaica sometime in the past? Or is this truly the one and only sportsbook account you have ever opened? Also, you might be from a country with a high fraud rate, maybe its possible someone used your name/address to open a previous account.

  22. #22
    PoweRay
    PoweRay's Avatar Become A Pro!
    Join Date: 09-07-10
    Posts: 417

    Just so you know, many people open more than one account mainly forbonus abuse, but also to circumvent limits. They quickly find out they shouldn't use their same name/address, lol.

  23. #23
    Hareeba!
    Hareeba!'s Avatar Become A Pro!
    Join Date: 07-01-06
    Posts: 33,332
    Betpoints: 20574

    your pc has been linked to another account

    has anyone else been using it?

    is it a secondhand machine ?

  24. #24
    fido007
    fido007's Avatar Become A Pro!
    Join Date: 04-15-09
    Posts: 97
    Betpoints: 48

    Quote Originally Posted by Hareeba! View Post
    your pc has been linked to another account

    has anyone else been using it?

    is it a secondhand machine ?
    You can get on the iovation list by being barred from using ** to deposit.If this happened they can check and change their decision

  25. #25
    LegitBet
    steelers
    LegitBet's Avatar Become A Pro!
    Join Date: 05-25-10
    Posts: 538

    I dont believe they will be able to identify the actual computer, only the ip address.
    I'm I wrong about this.?

  26. #26
    Optional
    Optional's Avatar Moderator
    Join Date: 06-10-10
    Posts: 57,831
    Betpoints: 9300

    Quote Originally Posted by LegitBet View Post
    I dont believe they will be able to identify the actual computer, only the ip address.
    I'm I wrong about this.?
    The combination of all your computer settings available to be read via a browser form a fairly unique "ID" of you, apart from your IP.

    Software is available to log/analyze this for fraud prone websites like sportsbooks.

    Also, there are a bunch of other ways, including a company that drives around almost every street in the first world constantly, logging wifi address info, cross matching that with online usage data to build up a profile of approximately where you live, what you search for, buy etc.

    http://www.theage.com.au/technology/...0519-vdt0.html

Top