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You are now chatting with 'Diana'
xxx: hi
Diana: how can I help you?
xxx: i would like to request a pay out. first time doing this. need some help/answers with process
Diana: sure
Diana: What do you need to know?
xxx: Well how do I do it?
Diana: How much do you wanna cashout?
xxx: xxx
Diana: ok let me check your options
Diana: you can cashout through **
Diana: or **
Diana: For ** there is a $40 fee
Diana: sorry
Diana: $30
Diana: For ** a $70 fee
Diana: Mondays every 30 days, once per customer, a free payout can be given on ** and ** would cost a $30 fee
Diana: it takes 24 hours for you to get the info
Diana: basically we put up the request
Diana: and you contact us next day and we provide you a name, destination and reference number/control number
xxx: ok. then i would like to do that.
xxx: **
Diana: Just a moment please
Diana: Oh sorry xxx
Diana: We only have certain amount of payouts that we can give out per day
Diana: it seems like for today the limit has been reached
Diana: you will have to contact us during the morning.
xxx: So then I have to pay a ** fee?
Diana: yes sir, sorry
xxx: What time in the morning?How early do I need to request payouts so this does not happen again?
Diana: 9 am EST