1. #1
    Immortality
    Immortality's Avatar Become A Pro!
    Join Date: 12-20-07
    Posts: 4,599

    Great Customer Service at BetJamaica

    I know most people know BetJamaica is a great book. I just wanted to share a quick story I had with them.

    I received a payout via check by FedEx. Because I am a dumb ass, the check accidentally got ripped in half. I contacted BetJamaica and they asked me to send them the ripped check.

    After sending back the original check I received a new check in like 4 days via FedEx. Not only did they not charge me for the second FedEx, they added $30 to the check to cover my costs to send them the original ripped check. I never asked them to cover the costs or did I expect them to. So even though this was not their fault, they still covered all the costs.

    This is why they are an A+ book. What great customer service.


  2. #2
    SBR Lou
    SBR Lou's Avatar SBR PRO
    Join Date: 08-02-07
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    How does one accidentally rip a check in half anyway?

  3. #3
    bigboydan
    bigboydan's Avatar Become A Pro!
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    I was going to ask the same thing Crazyl

    Anyways... I can't say I'm surprised that BetJam did that for you, because top tier books like that know how to take care of there clients.

    SBR Founder Join Date: 8/10/2005


  4. #4
    Bill Dozer
    @BillDozer110
    Bill Dozer's Avatar SBR PRO
    Join Date: 07-12-05
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    Thanks Immortality. Replacement checks from employers take longer than that. It's a good example of BetJamaica CS as well as how good their processing resources are.

    SBR Bash
    Punta Cana
    Attendee 1/31/2015

    SBR Founder Join Date: 7/12/2005


  5. #5
    TheSensation
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    Quote Originally Posted by crazyl View Post
    How does one accidentally rip a check in half anyway?
    Steroids.

  6. #6
    DIF
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    Join Date: 08-30-05
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    one of the few elite books.

    A+ for me.

    SBR Founder Join Date: 8/30/2005


  7. #7
    Tsoprano
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    great book, can truly trust the SBR ratings!!

  8. #8
    Immortality
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    Quote Originally Posted by crazyl View Post
    How does one accidentally rip a check in half anyway?

    I will tell you although it is not an exciting story. I put the check in my pocket as I was going out for a jog and figured I would hit the ATM as I jogged by it on the way back. I dumped some water from my water bottle on my head and some of the water went in to my pocket. So when I pulled the check out and went to straighten it, it just ripped it half.

    Stupid I know. Which is why I called myself a dumb ass in my orignal post.

  9. #9
    Ricky James
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    Join Date: 06-17-08
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    love Betjamaica!

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