Originally Posted by
GoldRush7
I tried sending a deposit over and the transaction was put on hold for no apparent reason. They told me they needed me to confirm that receivers date of birth and where they were born in order for the hold to be taken off. They wouldn't even issue me a refund on the transaction until I can come up with this information. Anybody ever had this happen or have any suggestions on what to do? I'm currently on livechat with the book trying to get the info, but it is taking forever and I have a funny feeling something else is going on.