[captrobey]

So this just happened to me. Jazz i know pays and all that. But this blows my mind. Any of you that know me know i deposit where i get a decent bonus plus decent limits. I go on Jazz from time to time looking at the bonuses. Once i did a 30% cash even though i could get better elsewhere .

So the Bobby B sends me this.

Hi, Robert



My Name is Bobby, I am a Senior VIP Account Manager at Jazz Sports.



Your account is eligible for the NFL’s Pre-Season Special on your next deposit, 100% Feeplay or up to 50% CASH Bonus for Sports or up to 200% Bonus for Casino, depending on your package



Last but not least, here are another 2 good things about us:



Same Day Payouts for sports even on weekends.
Free Live Streaming as soon as you fund your account.


Also, I have an Extra Bonus Available when you fund your account with crypto



Please make sure to ask for me or reply to this email for more information in regards to our perks and offers.



Best Regards,



Bobby B.

So i call to verify that i can get this and what the extra bitcoin thing is. He tries to get me to deposit more i say no. I have never gone over $500 . I made this clear. He said i can get the 50% cash with 15xs rollover. So i deposit thinking i am getting 50% cash 15xs rollover at jazz.

I am going through a lot right now our cat has cancer we just found out and my wife is a mess and i have to deal with this crap now too. So he sends me AFTER i sent the money this.

Robert sorry I can not offer the 50% bonus $500 , only on 4K. Which is half of your makeup.

So i call he did try to call me and he did seem sorry. But now AFTER i sent it i cannot get the same bonus i was already promised unless i would deposit $4000 . WTF are they nuts. I have never deposited that much at one time in my penetrating life. Then he starts offering me all these other bonuses none as good as what i was originally offered.

If i took a 30% cash i was limited at $1000 . I used to have higher before at 30% but for some reason its lower now. I ended up because i want higher limits not taking a bonus at all.

He said he hopes to make it up to me in the future. I basically said "Are you kidding me - like i am going to EVER trust you again anyone there at all after getting screwed like this.

So i do not think i will ever deposit here again. I always thought they were honest there i know they pay but i was offered this i called to verify and they totally screwed me .

He did say sorry a lot and maybe he was not supposed to do the offer but then you should not have offered it in the first place.

Can you believe this and from Jazz i would NEVER have expected this from. At least you could have given me something better that i wanted after THEY made the mistake. They took my penetrating money for gods sake.

[PD77]

I don’t use jazz but it’s happened to me before with justbet. Justbet blamed the vip department and the vip department only cares about deposit commissions so they’ll tell you anything. Once you deposit they get their commission. I’d decline the bonus, rollover the deposit 1x, withdraw and never go back. That’s what I did at justbet. If you start playing without bonuses and the attached rollover handcuffs, it opens up an entirely new scenario. Every place I play or played at is locking down everything, just take a look at all of the threads about similar topics. When they start stealing deposit without bonuses it is time to exit offshore.

[captrobey]

BTW the extra crypto was a 10% fp on top of everything else so i did not even get that. So basically this was 100% bait and switch no matter how you look at it.

[captrobey]

I don’t use jazz but it’s happened to me before with justbet. Justbet blamed the vip department and the vip department only cares about deposit commissions so they’ll tell you anything. Once you deposit they get their commission. I’d decline the bonus, rollover the deposit 1x, withdraw and never go back. That’s what I did at justbet. If you start playing without bonuses and the attached rollover handcuffs, it opens up an entirely new scenario. Every place I play or played at is locking down everything, just take a look at all of the threads about similar topics. When they start stealing deposit without bonuses it is time to exit offshore.

I actually have gotten that 100% a few times at JB and i was given it. Thats the only time i deposit there. There is no excuse at all though to promise something to someone especially a deal you e-mailed to a person then after they deposit decide to take away the offer already promised before the deposit. That to me is one of the most dishonest things you can do right after not paying at all or limiting during a rollover. It is flat out lying

[garyking]

I actually have gotten that 100% a few times at JB and i was given it. Thats the only time i deposit there. There is no excuse at all though to promise something to someone especially a deal you e-mailed to a person then after they deposit decide to take away the offer already promised before the deposit. That to me is one of the most dishonest things you can do right after not paying at all or limiting during a rollover. It is flat out lying

Never had a problem with Justbet until now. Offered a 100% freeplay and deposited $1000 10X D+B rollover, rollover came up as $20,000.
Lost that, and was offfered the same offer deposited $1000 for 100% freeplay, 10X D+B. This time rollover comes up as $40,000. Talked to Cs they said no, Deposit $1000, FP $1000 10XD+B=$40,000. Spent half an hour of my time discussing this that 10XD of $1000 =$10,000,and 10XB 10X1000= $10,000 was a total of $20,000. Finally gave up.....up $800 now with a rollover of $14,000 remaining and then they can go penetrate themselves.

[Roscoe_Word]

Cap, sorry to hear about all this shit.

I hope your wife gets better.

I had to put my cat down recently because of irreversible illness.

Ya know all this "Sign up within the next hour and receive a free $500 play and become eligible for the rest of our VIP benefits."

Half the time I don't know what the hell I'm doin, and advice is like an asshole...everybody's got one.

But, Maybe, if things are building up, employ the "Keep it Simple" plan.

Have a book that pays and has a reasonable vig.

Who needs all the excessive perks that 1/2 the time aren't delivered; and the rollovers that make you bet some games you might not like, just to hit the rollover.

For me its "No thanks, keep your free stuff. Just pay me when I win and debit me when I lose. That's a good enough bonus for me."

When things are not goin so good elsewhere, the last thing we need is stressin over "this thing of ours"......

[Crusherrr]

I get 3 different emails from them a day usually. All saying the same stuff from 3 different guys. I never respond, they call me endlessly and leave voicemails. The most annoying book there is. Period.

[Ksherm]

The old bait and switch. Theyv done that to me several times. Ud think the chat ppl would actually check before offering it..

[captrobey]

Never had a problem with Justbet until now. Offered a 100% freeplay and deposited $1000 10X D+B rollover, rollover came up as $20,000.
Lost that, and was offfered the same offer deposited $1000 for 100% freeplay, 10X D+B. This time rollover comes up as $40,000. Talked to Cs they said no, Deposit $1000, FP $1000 10XD+B=$40,000. Spent half an hour of my time discussing this that 10XD of $1000 =$10,000,and 10XB 10X1000= $10,000 was a total of $20,000. Finally gave up.....up $800 now with a rollover of $14,000 remaining and then they can go penetrate themselves.

I have seen more problems with them lately it seems. My biggest cashout though was with them last year at $20000 and i got paid .But they did charge an insane amount i think it was $600 for a transfer to my acct.

[captrobey]

Cap, sorry to hear about all this shit.

I hope your wife gets better.

I had to put my cat down recently because of irreversible illness.

Ya know all this "Sign up within the next hour and receive a free $500 play and become eligible for the rest of our VIP benefits."

Half the time I don't know what the hell I'm doin, and advice is like an asshole...everybody's got one.

But, Maybe, if things are building up, employ the "Keep it Simple" plan.

Have a book that pays and has a reasonable vig.

Who needs all the excessive perks that 1/2 the time aren't delivered; and the rollovers that make you bet some games you might not like, just to hit the rollover.

For me its "No thanks, keep your free stuff. Just pay me when I win and debit me when I lose. That's a good enough bonus for me."

When things are not goin so good elsewhere, the last thing we need is stressin over "this thing of ours"......

Thanks it has been tough . It is just too soon after Misty passing i am still not Over that. I just said to my wife Thank God Bella is here gelping us cope with losing Misty. Now we are probably going to lose her too . It is just so surreal .

Yea i did just not take a bonus because if i hit a couple games i did not want to get limited . But i will never trust them again. I have not bet over $500 this entire year so far unless just slightly Over to cover fees . But to screw me on the 50% and tell me they will give it if i deposit $4000 really pissed me off. That would be $6000 xs 15xs $90000 rollover. That is insanely too high.

Anyways gonna go down and see whats on Travel channel maybe a ghost or monster show. Have a drink or something and relax a few minutes

[garyking]

I get 3 different emails from them a day usually. All saying the same stuff from 3 different guys. I never respond, they call me endlessly and leave voicemails. The most annoying book there is. Period.

Yeah, Jazz definitely qualifies as the most annoying.....Same here 3 emails a day and lots of calls. Doesn't inspire confidence.

[captrobey]

Yeah, Jazz definitely qualifies as the most annoying.....Same here 3 emails a day and lots of calls. Doesn't inspire confidence.

Yea i go in to see the bonuses and they were always offering like 30% but i was getting better at others. I did one at 30% before just to change things up. But when i saw the 50% i jumped at that but i called to make sure i could get it.What pisses me off is i could have deposited at a couple other books for a 100% FP but i wasted my deposit here.

[milwaukee mike]

they told me something similar about a bonus, that you have to "makeup" half of what you've withdrawn in the past or something like that

the number they told me seemed higher than reality

[captrobey]

they told me something similar about a bonus, that you have to "makeup" half of what you've withdrawn in the past or something like that

the number they told me seemed higher than reality

Yes they said something like that to me too after they took my money. That is fine but do not go sending people offers and have those same people even check ahead of time to make sure then chance the deal after the people deposit . At least do something to fix what was THEIR mistake. They were giving me 30% cash at times with $3000 limits. So why was the new deal $1000 limits . They were going to give me a $50 Free Play i did not even get that for doing Bitcoin.

What cracked me up is the guy said he will try and make it up in the future. Is he kidding how will i ever trust any of them after they took my money then changed the deal.

[pologq]

I get 3 different emails from them a day usually. All saying the same stuff from 3 different guys. I never respond, they call me endlessly and leave voicemails. The most annoying book there is. Period.

them and betus. like the 12th call in 3 days will make me deposit.

sorry about your cat capt. i hope your wife gets strength and comfort in dealing with it.

as for jazz, fcuk them. i agree to not take any bonus, see what you need to play to withdraw and then disappear.

my emails come from phil nekron. well phil, you guys fcuked my friend capt so now i say fcuk jazz.

[captrobey]

them and betus. like the 12th call in 3 days will make me deposit.

sorry about your cat capt. i hope your wife gets strength and comfort in dealing with it.

as for jazz, fcuk them. i agree to not take any bonus, see what you need to play to withdraw and then disappear.

my emails come from phil nekron. well phil, you guys fcuked my friend capt so now i say fcuk jazz.

Thank you my friend. Bella was just laying in bed with us was just hanging with her. I already lost the $500 i deposited .I did not want to get limited so i never took any bonuses that he was trying to offer. Every one of them was worse then the 30% i normally get from time to time because the limits were lower. I really was shocked they did this to me. Even if it was an honest mistake then at least offer me something that i am good with . I would not have been happy overall but if they would have given me the normal 30% cash i get at times keep my limits at $3000 and still given me the $50 FP which i was supposed to get anyway i would have been good and deposited again. But doing this and doing basically a bait and switch they just lost a customer. I may deposit a small amount very small to keep using the Live streams at times even though the Live streams suck and do not work a lot of times i do get games once in awhile i cannot get other places. Like the college game yesterday it was on there and i could not get it to work on espn or find it on a stream .

[Keith Richard]

I have had emails from 4 different people last few weeks. Also many phone calls maybe? I don't answer numbers ever I don't know. Irritating but I still deposited a few bucks as I like their lines and live streaming. Took no bonus.

[ace7550]

them and betus. like the 12th call in 3 days will make me deposit.

sorry about your cat capt. i hope your wife gets strength and comfort in dealing with it.

as for jazz, fcuk them. i agree to not take any bonus, see what you need to play to withdraw and then disappear.

my emails come from phil nekron. well phil, you guys fcuked my friend capt so now i say fcuk jazz.

The question now is: how many players' deposits will Jazz lose because they f'ed over the Capt.

Is this bad press worth the few hundred bucks you saved? Obviously not. Dummies.

[Keith Richard]

Happy customers praising their sportsbook I would think is their best form of advertising. I'm not talking shills either.

[captrobey]

The question now is: how many players' deposits will Jazz lose because they f'ed over the Capt.

Is this bad press worth the few hundred bucks you saved? Obviously not. Dummies.

Exactly . And remember people like you and i when we say something on here it carries a bit more weight then a person who just joined a week ago trying to say something about a book because everyone just thinks its a plant from the book. I did say i know they do pay i did say that.

But i had one cashout there and it was for $10000 . They keep using that as why i do not get bonuses anymore . And that is fine- just do not send me an e-mail and tell me i qualify after i called them to make sure.

They act like 30% cash is being generous yea sorry its ok but not that great when several other books always offer me more. And their site has been screwed up forever there are errors that come up if i try and make a live bet and i get kicked off the site. The live stream does not work half the times or there is no sound at times.

This Bobby guy kept acting like the other bonuses he was offering were really great . They were not. The one thing that really pissed me off was after i deposited and they took my $500 and would not give me the 50% he said i can still get the 50% if i deposited $4000. I think right there is a really scumbaggy thing to do and say. Its like saying basically "Well i know i promised you 50% cash if you deposited the $500 but i am not giving it to you now unless you deposit $3500 more. And BEFORE i deposited he asked about depositing more and i made it CLEAR that i Never deposit anywhere more then $500 . I would have just happily went to another book and deposited for better there. And he knew that and ended offering me the 50% cash.

[ace7550]

I get those emails too. I just ignore them. I never qualify. A sportsbook that offers bonuses and does not honor them can never be A rated. Jazz does this. So does Betnow. Betus does it too but seldomly.

[VeggieDog]

Sorry to hear about your cat. It's tough to see them hurting.

[captrobey]

Sorry to hear about your cat. It's tough to see them hurting.

Thank you the worst thing is we lost Misty not that long ago in May and were happy to have Bella to help us cope. Now she is sick with cancer

[Keith Richard]

Captrobey did you get the free spins every week email?I assume you did because I think your email was sent along with about 50 others to me lol. Obviously a mass mailing.

[captrobey]

Captrobey did you get the free spins every week email?I assume you did because I think your email was sent along with about 50 others to me lol. Obviously a mass mailing.

Yea but even though i may get those the casino is blocked plus they sent me another offer to deposit. So they pull a bait and switch on me 100% screwing me then turn around and think i will deposit again. No way in hell i will ever trust them again ever after this happened.

[captrobey]

I just sent an e-mail to JP and basically told him i will never trust them again after they pulled a bait and switch . Now i get this yesterday this is after them screwing me. And even if this is true how can i trust them? Fool me once shame on you fool me twice shame on me. The only way i would consider it is if they put the amount i would have gotten in there no rollover then i would deposit no other way would i deposit.

[Keith Richard]

I just sent an e-mail to JP and basically told him i will never trust them again after they pulled a bait and switch . Now i get this yesterday this is after them screwing me. And even if this is true how can i trust them? Fool me once shame on you fool me twice shame on me. The only way i would consider it is if they put the amount i would have gotten in there no rollover then i would deposit no other way would i deposit.

I don't blame you at all. Wasn't trying to aggravate you sorry.

[captrobey]

I don't blame you at all. Wasn't trying to aggravate you sorry.

OMG no you did not aggravate me at all . Just cracks me up after they did that to me they think i will just forget about what they did. But don't worry you did not upset me at all . The guy that sent the free spins thing i pretty much told him what happened and why i will not deposit or trust anyone there again. I mean what can they possibly say if they offer another bonus i would not trust them after screwing me on the last one. If they put the money they promised me plus the bitcoin bonus i would forgive and deposit but i do not see them doing that

[captrobey]

Lol so this was sent to my account and i dont know if they sent this by accident or they are having someone else say how wonderful their site is. I do not know this person Hayato . Seems fake .

Truly appreciate you. I love your site. However, this the only site I haven’t cashed out. Your team is awesome.

Hayato

[Keith Richard]

Lol so this was sent to my account and i dont know if they sent this by accident or they are having someone else say how wonderful their site is. I do not know this person Hayato . Seems fake .

Truly appreciate you. I love your site. However, this the only site I haven’t cashed out. Your team is awesome.

Hayato

Robey I received this too. This was the reason I mentioned the email sent out mainly. If you respond to their email maybe it's going to dozens of customers account emails? I dunno. They need to be more careful and professional I think.

[Keith Richard]

I'm critical and blunt when I don't like sportsbooks' practices sometimes. Just looking at Jazz low juice on sides and totals I love them for that though.

[captrobey]

I'm critical and blunt when I don't like sportsbooks' practices sometimes. Just looking at Jazz low juice on sides and totals I love them for that though.

The site before this happened i have never had a problem but this is a huge one. I do like when the streams are working sometimes you get a game you normally would not get

[Keith Richard]

The site before this happened i have never had a problem but this is a huge one. I do like when the streams are working sometimes you get a game you normally would not get

Streams usually fairly well for me. Love that perk. Are you on reduced juice there? Haven't been playing there until last few months.

[captrobey]

Streams usually fairly well for me. Love that perk. Are you on reduced juice there? Haven't been playing there until last few months.

Lines look like -110 . Lines for me a bunch will not be there or no sound but when it is working works very well

[Keith Richard]

I asked for reduced juice but I only get 10 or 20 cash bonus. much rather have low juice as I have good bonuses at few others already. Moot point for you anyways unless they decide to treat you right. Good luck at all your other outs.