1. #1
    milwaukee mike
    milwaukee mike's Avatar SBR PRO
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    **help with bookmaker grading error

    hopefully they see this so i don't have to file a sportsbook complaint

    thought this was an easy fix a few hours ago on chat, but apparently they think they are right?

    saints obviously scored 3 times in a row, from 0-14 to 15-14, went td/safety/td



    • Risk: 500.00 - Win: 250.00LOSE
    • NFL - Kansas City Chiefs vrs New Orleans Saints: Either Team SC 3 Unanswered Times [19365] YES -200LOSE
      Score: YES(0) - NO(1)
      Game start 12/20/2020 03:25 PM
    • 12/20/2020 07:52 AM
      Ticket # 476467766

  2. #2
    milwaukee mike
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    3 UNANSWERED SCORES

    Betting on whether or not either team will have 3 unanswered scores at any point in the game.
    Scoring plays that count towards this wager are touchdowns, field goals, and safeties.



    TOUCHDOWN 13:16
    D.Brees pass short left to L.Murray for 24 yards TOUCHDOWN. Pass -1 YAC 25
    4
    PLAYS
    51
    YDS
    1:44
    POS



    14
    15


    2ND QUARTER

    SAFETY 0:03
    T.Morstead punts 51 yards to KC 13 Center-Z.Wood. D.Robinson to KC 6 for -7 yards (C.Robertson). FUMBLES (C.Robertson) touched at KC -7 ball out of bounds in End Zone SAFETY.


    14
    9



    POINT AFTER TD 10:21
    W.Lutz extra point is GOOD Center-Z.Wood Holder-T.Morstead.


    14
    7


    TOUCHDOWN 10:21
    T.Hill at quarterback. (Shotgun) J.Hurst reported in as eligible. T.Hill left guard for 1 yard TOUCHDOWN.
    7
    PLAYS
    66
    YDS
    2:40
    POS



    14
    6



    POINT AFTER TD 14:58
    H.Butker extra point is GOOD Center-J.Winchester Holder-T.Townsend.


    14
    0

    Last edited by milwaukee mike; 12-20-20 at 09:27 PM.

  3. #3
    caramba
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    Ask to speak to manager/supervisor on their chat, if they don't let you do that or manager disagrees, file a complaint with SBR.
    This is such an obvious case, how can they even argue it?

  4. #4
    Optional
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    We've alerted a Bookmaker manager to check this thread Mike

  5. #5
    milwaukee mike
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    thanks optional

    hopefully it gets fixed today, usually they fix grading errors right away after chat

  6. #6
    milwaukee mike
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    still not fixed... the problem might be if they are looking at nfl.com or espn, they have goofy summaries

    nfl.com doesn't show the safety on their "scoring drives", and espn shows the safety with a chiefs logo next to it

    https://www.nfl.com/games/chiefs-at-saints-2020-reg-15

    https://www.espn.com/nfl/game/_/gameId/401220325

  7. #7
    JAKEPEAVY21
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    I'm sure it will get corrected eventually gl bud

  8. #8
    milwaukee mike
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    asked again today to have it regraded with no success... so i sent in a sportsbook complaint form

    any reasonable gambler or sportsbook employee that looks at it for more than 10 seconds would agree with me

  9. #9
    Optional
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    BM replied that it has been sent to the wagering manager a while ago.

  10. #10
    milwaukee mike
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    Quote Originally Posted by Optional View Post
    BM replied that it has been sent to the wagering manager a while ago.
    any update?

    it shouldn't matter, but i am down 22k there the last 4 months... they don't need to add to my misery by turning winners into losers

  11. #11
    milwaukee mike
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    FIXED!

    restores my faith in humanity

    like usual when sbr is involved the top-tier books do the right thing

    thank you optional, thank you lou (if you were the one communicating), and thank you bookmaker
    Points Awarded:

    Optional gave milwaukee mike 2 Betpoint(s) for this post.


  12. #12
    Optional
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    Quote Originally Posted by milwaukee mike View Post
    FIXED!

    restores my faith in humanity

    like usual when sbr is involved the top-tier books do the right thing

    thank you optional, thank you lou (if you were the one communicating), and thank you bookmaker
    BM confirmed the grader was using NFL.com and their error in not listing the safety caused the problem.

  13. #13
    milwaukee mike
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    Quote Originally Posted by Optional View Post
    BM confirmed the grader was using NFL.com and their error in not listing the safety caused the problem.
    makes sense, figured it was either that or the jokers at espn putting a chiefs logo next to the safety

    once again sbr to the rescue! i always think there are tons of other people betting that and complaining but that might not be the case?

  14. #14
    Optional
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    Quote Originally Posted by milwaukee mike View Post
    makes sense, figured it was either that or the jokers at espn putting a chiefs logo next to the safety

    once again sbr to the rescue! i always think there are tons of other people betting that and complaining but that might not be the case?
    I haven't seen another complaint about it. They did say as the week was closed they had to re-grade everyone who was affected manually. Maybe not a lot of action on that market?

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