1. 09-07-20 07:50 AM #1
    Leon Low
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    Bookmaker.eu disabled my account

    is kinda weird my account got disabled after my document approved.That kinda shady right there
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  2. 09-07-20 08:17 AM #2
    Optional
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    Did they lock the account for an investigation?

    Or have they told you are not welcome there anymore?
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  3. 09-07-20 11:47 AM #3
    Leon Low
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    Quote Originally Posted by Optional View Post
    Did they lock the account for an investigation?

    Or have they told you are not welcome there anymore?
    No.They ban before the document approved and they did not warn me about account is disabled. Contacted the support said account permanent closed and final. it was per management decision and the support dont even know why i got disabled. the only information is per management decision. which kinda weird and an email sent to the document approved i was like well they got identity information kinda sucks not even deposit yet and i got my account disabled.
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  4. 09-07-20 12:08 PM #4
    lonnie55
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    Same here. Which country are you from?
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  5. 09-07-20 12:36 PM #5
    Leon Low
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    Quote Originally Posted by lonnie55 View Post
    Same here. Which country are you from?
    New Zealand
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  6. 09-07-20 02:07 PM #6
    lonnie55
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    Quote Originally Posted by GlazerGlass View Post
    any idea why or what you guys did?
    Nope. No idea. Just placed a dozen bets a few years ago. When I asked them to reinstate my inactive account three weeks ago, they informed me that my account has been closed due to "management decision". I'm from Germany BTW.
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  7. 09-07-20 02:14 PM #7
    Optional
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    It could be about your country by the sounds. I know Australia is not allowed there but not sure about New Zealand.

    As long as they did not keep your money they can refuse service without a complete explanation if they want to. :\
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  8. 09-07-20 04:06 PM #8
    Leon Low
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    Quote Originally Posted by Optional View Post
    It could be about your country by the sounds. I know Australia is not allowed there but not sure about New Zealand.

    As long as they did not keep your money they can refuse service without a complete explanation if they want to. :\
    understandable maybe because of country.
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