1. 03-24-20 09:28 AM #1
    mtneer1212
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    Need help with Americascardroom.com

    SBR,

    I opened an account with America's Cardroom to play some online poker while being bored in social distancing lockdown. I sent them a p2p and the money went into my account. I DID NOT play a single hand.

    The next day when I decided to sit down an enter a small tournament, I could not log in to the system. The system is not recognizing my email account. I notified their (email) support, and they cannot seem to find it either. They are not reachable by phone or chat at this time, so email is my only option.

    I am fearing that my funds have been stolen. It is not a large sum of money, but it is strange that my account has disappeared.

    Please help.
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  2. 03-24-20 10:56 AM #2
    mtneer1212
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    Complaint filed with SBR with Support transcript attached.
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  3. 03-24-20 06:10 PM #3
    Optional
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  4. 03-25-20 09:31 AM #4
    Ksherm
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    Thats a new one..
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  5. 03-25-20 12:09 PM #5
    mtneer1212
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    My issue is now resolved. Thank you. Please close this complaint.
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  6. 03-25-20 04:59 PM #6
    Optional
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    Quote Originally Posted by mtneer1212 View Post
    My issue is now resolved. Thank you. Please close this complaint.
    Thanks for updating thread
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