1. #1
    noBS21
    noBS21's Avatar Become A Pro!
    Join Date: 11-29-18
    Posts: 14
    Betpoints: 12

    problem with betonline

    Edit by SBR:


    Per the live manager, Man U +1 was never offered on a two-way line. It was only spread with the 3way line. Market screenshot attached. It was correctly graded because the winning option was a draw.





    ------



    I made a live wager on man u +1 in the 3rd min of the game vs barca at a price of -111 and the score was 0-0 (I will provide photo evidence of everything I say) the price for the 2 way line for man u to win was +190 and 3 way line +290.



    the game ended 1-0 barca and my wager should be graded as a push but they grade it as a loss.


    I call the wagering department and a supervisor says my bet was for man u to win by a goal.


    so somehow the +190 dog was -111 to win -1 in the 3rd min of a 0-0 game.


    he wouldn't listen to a word I said kept interrupting me and then hung up





    Last edited by SBR Forum; 04-15-19 at 08:23 AM. Reason: added reply

  2. #2
    vampire assassin
    vampire assassin's Avatar Become A Pro!
    Join Date: 03-09-18
    Posts: 279
    Betpoints: 9914

    My guess is that you bet Manchester United +0.5 -111. +1 -111 would be a bad line givne the closing price (on Odds Portal, the closers were 1: 313 x: 262 2:-104)

    If you actually bet Mancheser +1 -111, that would be a bad line.

  3. #3
    noBS21
    noBS21's Avatar Become A Pro!
    Join Date: 11-29-18
    Posts: 14
    Betpoints: 12

    how can i bet +.5 when it clearly says the handicap is 1?
    this is not the first bet i've made like this and the ticket is very straightforward.

    if its a bad line fine cancel the bet but they can't grade it as a loss when it clearly says 1 not .5

  4. #4
    noBS21
    noBS21's Avatar Become A Pro!
    Join Date: 11-29-18
    Posts: 14
    Betpoints: 12

    also their reasoning was that the score was 1:0 when i bet then they changed it to i was betting on man u to win by 1.

    just ridic.

    there is no other way they can grade that ticket other than a push.

    they never said a word about .5

  5. #5
    littlekona
    littlekona's Avatar Become A Pro!
    Join Date: 11-19-15
    Posts: 5,218
    Betpoints: 5828

    That would be a loss if they graded it as a European handicap..
    Interesting keep us posted

  6. #6
    noBS21
    noBS21's Avatar Become A Pro!
    Join Date: 11-29-18
    Posts: 14
    Betpoints: 12

    Quote Originally Posted by littlekona View Post
    That would be a loss if they graded it as a European handicap..
    Interesting keep us posted
    please explain how a +1 bet placed at 0-0 can be graded as a loss when final is 1-0?
    it wasn't a 3 way line.

  7. #7
    eaglesfan371
    The great game of POT...LIMIT...OMAHA
    eaglesfan371's Avatar Become A Pro!
    Join Date: 01-07-19
    Posts: 4,079
    Betpoints: 120

    Quote Originally Posted by noBS21 View Post
    I made a live wager on man u +1 in the 3rd min of the game vs barca at a price of -111 and the score was 0-0 (I will provide photo evidence of everything I say) the price for the 2 way line for man u to win was +190 and 3 way line +290.
    the game ended 1-0 barca and my wager should be graded as a push but they grade it as a loss.


    I call the wagering department and a supervisor says my bet was for man u to win by a goal.


    so somehow the +190 dog was -111 to win -1 in the 3rd min of a 0-0 game.


    he wouldn't listen to a word I said kept interrupting me and then hung up





    Your line matches the exact line for 3 way regulation FC barcelona ML as shown below your betslip. Thus it is fair to say the bet was +0.5 on manu -111 with other side, barcelona 3 way ML being -111.

    Your bet was a winner if draw or Man u ML. Lose otherwise.



  8. #8
    noBS21
    noBS21's Avatar Become A Pro!
    Join Date: 11-29-18
    Posts: 14
    Betpoints: 12

    lol so just ignoring the actual ticket which was printed and you can see in the photo eh?
    if my bet was for +.5 why was it listed as +1?

    I'm not a moron nor first time bettor I made the wager because it was listed as +1 and if that's a bad line cancel the bet but u can't post a line as +1 PRINT THE TICKET AS +1 them grade it a loser when it ends 1-0 and again this isn't what they said when asked why they graded it as a loser.

    there was no mention of a bad line or it being +.5 so this conjecture is all well.and good but how on earth are u guys just ignoring the actual ticket confirmation printed and displayed in the photo this is bizzaro world.

  9. #9
    moojoo
    moojoo's Avatar Become A Pro!
    Join Date: 09-02-16
    Posts: 938
    Betpoints: 229

    +0.5 Asian H or +1 Euro H is the same. AH have 2 sides,EH is three way. Loser anyways.

  10. #10
    rangerz2478
    rangerz2478's Avatar Become A Pro!
    Join Date: 08-06-12
    Posts: 1,194
    Betpoints: 12330

    Yea it's rare I defend BetOnline but this looks like a loss. Looks like you bet the 3 way line that has draw as an option. So if it ended at 1 on that handicap, draw is the winner.

  11. #11
    noBS21
    noBS21's Avatar Become A Pro!
    Join Date: 11-29-18
    Posts: 14
    Betpoints: 12

    its pretty difficult to interact with the thread when every response has to be approved by a moderator and it takes hours and hours and they still dont approve a single response.

    i know what a 3 way line is im not a moron this isn't the first soccer bet i've made and this wasn't listed as a 3 way handicap.
    there was no DRAW option listed and no price for a DRAW.

    and for those saying oh i must have bet +.5 not only was there no +.5 listed on the bet slip or in the printed ticket but in the graded wager this is what it says again the handicap listed is 1 not .5 and i'll post another wager i made where there was a 3 way line and it clearly says whenever there is a 3 way line that its a 3 way line and it doesn't here.
    its nice that you guys are trying to just make up reasons to defend the book and totally ignorinng all evidence that contradicts that position, no wonder its so easy for them to take shots at punters.


    Loss Mobile - MANCHESTER UNITED vs. FC BARCELONA Side - Handicap 1:0 MANCHESTER UNITED


    Loss Mobile - BORUSSIA MONCHENGLADBACH vs. WERDER BREMEN 3 Way - Regulation BORUSSIA MONCHE

    they always make sure to print when its a 3 way line so ppl wont get confused why they lose when it lands a draw.
    its insane to me that no one seems to care what the actual ticket says.

    it would be nice if a mod could actually approve this response and post it to the thread in a timely manner as its not a fair representation of the case when im not allowed to post any supporting evidence i would rather have the thread deleted then have it up and ppl can just make up whatever they want to say ignoring the evidence and im not allowed to respond.

  12. #12
    noBS21
    noBS21's Avatar Become A Pro!
    Join Date: 11-29-18
    Posts: 14
    Betpoints: 12

    guys once again i know how a 3 way line works and there was no draw price or option listed it was simply a 2 way handicap and you could either bet on barca or man u.

    and when they print their tickets and grade the wagers they make sure to list when its a 3 way bet and again that was not listed here.

    maybe +1 was a bad line ok cool cancel the bet but i only made the wager cuz i liked man u +1 its not ok to offer that line print that ticket and have it graded as a +1 bet and when i call in there isnt any mention of a 3 way line or bad line etc this is like i've dropped acid and gone down the rabbit hole.

  13. #13
    euronet
    euronet's Avatar Become A Pro!
    Join Date: 05-25-18
    Posts: 71
    Betpoints: 2309

    Probably they have right. Because only for inplay/live they offer 3-way handicaps for soccer.
    For prematch only offer asian lines 2ways handicaps.

  14. #14
    noBS21
    noBS21's Avatar Become A Pro!
    Join Date: 11-29-18
    Posts: 14
    Betpoints: 12

    Quote Originally Posted by euronet;[URL="tel:28551838"
    28551838[/URL]]Probably they have right. Because only for inplay/live they offer 3-way handicaps for soccer.
    For prematch only offer asian lines 2ways handicaps.
    that's simply not true n not sure why you're posting something as fact when you're 100% wrong.
    I'll take a pic to prove it in next day or two and post it here.

  15. #15
    Shifty
    Shifty's Avatar Become A Pro!
    Join Date: 08-10-08
    Posts: 547
    Betpoints: 7997

    Quote Originally Posted by rangerz2478 View Post
    Yea it's rare I defend BetOnline but this looks like a loss. Looks like you bet the 3 way line that has draw as an option. So if it ended at 1 on that handicap, draw is the winner.
    This^ It's a 3 way where you have the favorite -1.5 and the dog +0.5. If the game falls on 1 the Tie is the winner. A bit confusing if you've never seen it before.

  16. #16
    noBS21
    noBS21's Avatar Become A Pro!
    Join Date: 11-29-18
    Posts: 14
    Betpoints: 12

    Quote Originally Posted by Shifty;[URL="tel:28552756"
    28552756[/URL]]This^ It's a 3 way where you have the favorite -1.5 and the dog +0.5. If the game falls on 1 the Tie is the winner. A bit confusing if you've never seen it before.
    if that is the case they would need to offer a price on a draw right?
    they can't list a spread bet of +1 on one side -1 on the other no option for draw then I'm supposed to guess it's a 3 way not a 2 way line?????

  17. #17
    Shifty
    Shifty's Avatar Become A Pro!
    Join Date: 08-10-08
    Posts: 547
    Betpoints: 7997

    Yes, they should have had a price on draw.

  18. #18
    vampire assassin
    vampire assassin's Avatar Become A Pro!
    Join Date: 03-09-18
    Posts: 279
    Betpoints: 9914

    Show us your wager in your wagering history?

  19. #19
    Optional
    Optional's Avatar Moderator
    Join Date: 06-10-10
    Posts: 57,806
    Betpoints: 9221

    Please send in a sportsbook complaint form and SBR can ask a manager to confirm what went on here for you.

  20. #20
    SBR Forum
    SBR Forum's Avatar Administrator
    Join Date: 12-02-06
    Posts: 4,551
    Betpoints: 993431

    We've asked BetOnline for their stance on how this wager was settled.

  21. #21
    SBR Forum
    SBR Forum's Avatar Administrator
    Join Date: 12-02-06
    Posts: 4,551
    Betpoints: 993431

    Quote Originally Posted by SBR Forum View Post
    We've asked BetOnline for their stance on how this wager was settled.
    Per the live manager, Man U +1 was never offered on a two-way line. It was only spread with the 3way line. Market screenshot attached. It was correctly graded because the winning option was a draw.


  22. #22
    bubba
    bubba's Avatar Become A Pro!
    Join Date: 09-29-05
    Posts: 2,432
    Betpoints: 8458

    Quote Originally Posted by SBR Forum View Post
    Per the live manager, Man U +1 was never offered on a two-way line. It was only spread with the 3way line. Market screenshot attached. It was correctly graded because the winning option was a draw.

    Are you guys saying the OP doctored his screenshot? I dont fully understand soccer betting.

  23. #23
    moojoo
    moojoo's Avatar Become A Pro!
    Join Date: 09-02-16
    Posts: 938
    Betpoints: 229

    Quote Originally Posted by bubba View Post
    Are you guys saying the OP doctored his screenshot? I dont fully understand soccer betting.
    He never posted screenshot showing it was 2 way handicap. He just show his bet screenshot. He bet 3 way there is no room to argue. I hate BO shady moves when they drain players account,but here they are 100% right.

Top