MOD EDIT: Betmania management advises that accounts flagged as sharp have an additional step where a manager reviews/approves payments. You are sharp. They advised your payment will definitely be processed on Monday.
Hello all,
I created an account with Betmania back in April with $3000 in deposits. I used that along with the free plays to run my balance up to $12k. Took 5 months, but I made it through the $125k in rollover that came with my bonus.
In Sept, I successfully took $4k of my $12k out via bitcoin without any issues leaving $8k in my account.
I put in a $4k payout request yesterday. It was rejected saying my account is under review which is strange cause they approved the payout in Sept and I've made about 5 bets with this book since then.
I talked to them on the phone this morning and they said they can't tell me why I'm being reviewed and that it will take til the end of the month to complete. Told me to wait 15 days and submit a new request and see what happens at the end of the month.
Has anyone else had similar issues recently? The fact they're simply delaying the payout by 15 days is very scary, really hoping they're not broke and this is the start of non pay issues.